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As the big tech firms step up their financial services outreach to the next generation, payment professionals say banks shouldn't be complacent about cultivating younger customers because they'll lose them.
With its Digital Managed Solutions robo advisory service, Edward Jones is moving into territory already occupied by Fidelity and Vanguard. But it's building the offering on one of its greatest strengths: its network of branch advisors.
Cogent Bank has tapped an industry veteran to lead a new unit focused on ensuring high-net-worth clients can smoothly transfer assets to their heirs.
The New York City-based credit union is planning to roll out the technology as more consumers turn to large language models to help manage their finances and hopes it will eventually provide more insight into its members.
As clients consider when to claim Social Security, an advisor proposed a strategy to maximize tax-free retirement income using certain benefits and senior deductions.
The company's Genius World, a miniature town that showcases different merchant types, is part of a plan to get the technology in front of more retailers.