Technology

Seeking to bolster digital identity and transaction security at the world's largest banks, OneSpan is partnering with Nok Nok Labs to provide authentication for mobile and online accounts, favoring biometrics or other technologies over static passwords.

Zach Gipson, chief innovation officer at USAA, believes in putting new technology, like chatbots, out there and learning from customers' reactions.

In the past few years of fighting against cyberattacks, security teams have developed "kill chain" models that document what steps the bad guys take to infiltrate a network and how to thwart them. The problem is, a significant number of data breaches occur from insider threats, which these models often overlook.

First Horizon is using artificial intelligence software to analyze employee feedback on workplace surveys.

Under a consent order with Texas and seven other states, the Atlanta-based credit reporting firm agreed to shore up its information security efforts, but it will not have to pay any financial penalties.

Ticket sales company Ticketmaster has warned customers in the U.K. that malicious code running on its website could have led to personal data and payment details being stolen. This kind of breach through third-party JavaScript code is quite common and may go undetected for months.

Capital One Financial Corp. is limiting how account data flows to outside apps for managing finances, prompting a backlash from the bank’s customers who say they have been locked out of their own information.

Payments fraud from business email compromise, or BEC, occurs when scammers use phishing tricks and email to fool businesses into making fraudulent payments to perceived suppliers. Experts suggest newer factors are accelerating the trend.

Businesses are accustomed to on-demand processes and easy digital transactions in the consumer app economy, and now expect the same experience in their business supply chains, according to Jamshed Khan, tech chief at LeaseQ.

Merchants don’t stick to the binary simplicity of online and offline anymore. They are reaching their consumers through a wide array of channels including mobile, kiosks, chatbots and call centers, writes TJ Sharkey, senior vice president of financial institutions, acquiring and processing at Mastercard.