Technology

The bank is using AI in its chatbot, in trading and other areas. It also has concerns about the potential for bias to creep into the software.

It's an important pivot point for the industry — consumer trust is threatened by a steady flow of data breaches, and consumers are divided on whether they want to stick with plastic or move on to mobile and wearable payments.

A multilayered approach that allows one type of fraud tool to pick up the slack when another layer fails, according to Robert Capps, a vice president at NuData Security.

The correct strategy needs to be built around the mindset that the attackers might eventually succeed, and that with the right tools, the breach can be detected early, the extent of it can be controlled, and the attack can be stopped before a lot of damage is inflicted, writes Engin Kirda, a professor of computer science at Northeastern University.

Europe's PSD2 data-sharing standards are meant to foster cooperation in the market, but banks are getting more competitive as they seek to plug a revenue drain the new rules threaten.

Readers weigh in on the role banks play on gun control, chime in on Wells Fargo’s latest brand campaign, slam the idea of postal banking and more.

Mobile has been a boon for Cardlytics, which says more than half of the deals consumers choose now come from the mobile channel.

As chat bots, video assistants and other artificial inteligence tools proliferate, how can humanity – and credit unions – survive?

The irony of the explosive growth of mobile P2P is this: As consumers get more comfortable with paying one another through mobile devices, they're thinking of P2P less as a service that one should find within a bank's app.

A new set of principles by Envestnet’s Yodlee, Quovo and Morningstar's ByAllAccounts aims to settle a much-debated issue in data sharing: which party is liable when a hack occurs.