The prepaid card issuer's senior vice president of partner services and delivery, one of this year's Most Influential Women in Payments Next honorees, has had to address the impact of multiple global crises on the underbanked.

In markets such as India, China, the United Arab Emirates and Brazil, more consumers and merchants are testing or deploying facial recognition as a way to authenticate transactions.

Late-payment rates are rising at nonbanks that lend to people with lower credit scores. "We're probably entering a stretch where you're going to see a separation between those that are relatively good underwriters and those that are not," one analyst said.

Thomas Prame is leaving Old National Bancorp, which recently merged with his former employer First Midwest Bancorp, to join a smaller rival with aggressive growth plans.

An outage with the issuer's bill payment site unleashed a torrent of complaints on social media and to the Consumer Financial Protection Bureau — even after the company said it had resolved the issue.

Two laws signed Friday by President Biden extend the statute of limitations for fraud cases involving pandemic-relief programs. One of them would have a particular impact on Paycheck Protection Program loans made by nonbanks.