Resources

Find out how your bank can reduce operating costs and staffing while focusing on customer service

During the pandemic banks had to experiment and take risks that under normal circumstances they would never have considered in order to keep operations up and running, such as rapidly deploying a range of digital tools.

Convenience and speed are top priorities for consumers in every industry.

CEO Christopher Maher explains how the New Jersey bank selected the 20 branches it plans to shut down by year-end and details the types of apps, video banking capabilities and "super branches" into which it will plow the cost savings.

As banks look at ways to increase benefits for their employees while growing their business BOLI has gained traction.

Businesses face a host of operating challenges. Ensuring state filing compliance doesn’t have to be one of them.

In this new global report, Genesys surveyed over 11,000 consumers across the US, Latin America, Europe and Asia-Pacific to understand how the pandemic affected people’s health, happiness, and social and professional interactions — and how businesses should adjust to meet these changes.

Robert Le, an analyst at Pitchbook, explains where banks could get cut out of transactions and where they still could play a role.

Hackers are targeting banks more frequently and more effectively. There’s not much the industry or government can do about it.

How can companies successfully adopt a more permanent hybrid model in a post-pandemic workplace? Read on to learn more.

During a recent webinar sponsored by ServiceNow and hosted by American Banker, industry experts shared results from a recent survey on how best-in-class companies are leveraging customer operations for maximum impact.

Vast Bank in Oklahoma now has an app that allows customers to do their banking and buy and sell eight digital currencies. CEO Brad Scrivner explains his motivations, his comfort level with cryptocurrency volatility and what else the app can do.

Total related cybercrime costs are projected to reach $10.5 trillion by 2025. Download this KuppingerCole Report for an overview of the Fraud Reduction Intelligence Platforms (FRIP) market and gain valuable insight to help evaluate and compare solutions.

Take a behind the scenes look at the Temenos Infinity Design Center of Excellence with two Temenos design gurus and learn from real world banking examples how you can apply design thinking to your own banking applications.

After the search giant tapped the fintech to add remittance services to its digital wallet, the companies faced myriad challenges. The biggest was making the offering intuitive for Google Pay users.

Theo Lau and Brad Leimer, authors of "Beyond Good: How Technology Is Leading a Purpose-Driven Business Revolution," discuss financial companies like Sunrise Banks and TAB Bank that are working toward dual aims of making a better world and turning a profit.

With modern web pages relying heavily on scripts to run services and access data, attackers are exploiting those scripts to steal sensitive customer information. Protect the integrity of your website and business.

Banking customers value the ease and convenience of mobile banking solutions. From digitally opening accounts to simplifying complex contracts, DocuSign's tools can slash turnaround times, helping you move faster than ever to attract new business.

Today's and tomorrow's investors are best served by a combination of human and automated investment advice. Moving to a hybrid model can help your firm gain a broader pool of clients and new revenue streams.

DLocal, which connects merchants with consumers in emerging markets, has a plan to carry over momentum from its recent listing on Nasdaq into hiring and expansion efforts.