Resources

Consumers have been demanding digital banking for some time—and COVID-19 significantly accelerated that demand.

5 questions you need to answer when considering a new or replacement workforce management system

The real value of modern branch workforce and execution tools

Javelin: The escalation of digital fraud: Global impact of the coronavirus

Financial Services: You’re Still Among Cybercriminals’ Favorite Targets

Even before COVID-19, banks were less than half as confident as FinTechs that they had already taken steps necessary to stave off digital disruption.

With application fraud attacks up 16%, according to Aite Group, it’s no wonder that financial fraud executives consistently name application fraud as one of their top three pain points.

The pandemic has capitulated the banking industry into the next phase of digital transformation. The increased use of digital channels have forced banks and other financial institutions to improve their product origination and digital onboarding capabilities.

AI success in FSI: Talent, tools and ethics

Identity fraud continues to be a significant challenge for today’s financial services and lending firms and fraud attempts are spiking every year.