Resources

Historically, financial institutions haven't given the Small Business segment the attention it deserves.

Small businesses require fast, personalized banking services to thrive

The Arkansas community development financial institution has an ambitious goal of making $500 million worth of mortgages in rural, minority and low-income neighborhoods.

How banking leaders are taking initiative to address the employee experience and ultimately create a positive pathway to desired customer experience outcomes

Balance the need for personalization and convenience while reducing fraud

Fraud is continually evolving but one constant variable is identity. Here's how to protect customers

Facing challenges with risk and decisioning timelines? Discover a solution for faster loan approvals.

Client onboarding is a complex—not to mention—time consuming endeavor, however there are advancements in the industry that can make the process less painful going forward.

Financial institutions have dramatically increased their investment and trust in large language models since 2023. Ramakrishnan, Capgemini's deputy CEO of Financial Services and head of banking and capital markets, shares the results of a recent report that analyzed these changes.