Retail & Commercial

What matters is what the customer gets, not how they get it. Investing in digital distribution yields little unless banks are delivering the products and services that customers crave.

American Banker readers share their views on the most pressing banking topics of the week. Comments are excerpted from reader response sections of AmericanBanker.com articles and our social media platforms.

SourceMedia, the publisher of American Banker, has unveiled a major content and user experience upgrade to PaymentsSource, its flagship resource for the payments industry.

Santander Consumer USA Holdings in Dallas is expected to make a cash payment of about $115 million to its former chief executive, a payment that was prematurely recorded last year due to an error with its accounting.

The $381 million-asset company said its bank was no longer under a consent order with the Federal Deposit Insurance Corp. and the South Carolina State Board of Financial Institutions.

A market that some Ginnie Mae issuers tap to help finance their mortgage operations has a dwindling number of investors.

The group, known as First Boston Holdings, also plans to raise $100 million. The group said Admirals will be renamed Bank & Trust Company of Boston.

Small businesses hungry for financing will quickly ditch a banking relationship if they are unhappy, according to a new J.D. Power report.

WASHINGTON — The Consumer Financial Protection Bureau sent letters Thursday to 44 mortgage lenders warning them of potential reporting violations related to their mortgage lending activities — infractions the bureau is increasingly pushing lenders to take seriously.

A financial report due out soon could reignite a battle over whether the Federal Housing Administration should again reduce its annual premium.