Retail & Commercial

Quaint Oak Bancorp in Southampton, Pa., has bought the rights to a portfolio of personal and commercial insurance policies.

A handful of banks and fintech companies are letting bank customers connect via chat bots on platforms like Slack of Facebook messenger. Some say this is the next big thing, while others say the technology still has a ways to go.

A BB&T unit that finances power equipment has a new president.

The linchpin of the federal government's payday lending proposal is a credit-reporting system for small-dollar loans created by the private sector, but the kinds of companies that could create it haven't stepped forward.

Old National in Evansville, Ind., reported higher quarterly profit due to securities gains and loan growth tied to its purchase of Anchor BanCorp Wisconsin.

Banks should assess a customer's full financial picture before deciding to sell a debt to a third-party collection agent.

Changes in consumer behavior – including a growing distrust of financial advisers – are driving the rise of robo advisers, says Gauthier Vincent, a consultant with Deloitte.

While some institutions find it sensible to appoint chief operating officers to assist the CEO or as part of a succession plan, many others increasingly choose to go without a COO.

Monona State Bank in Wisconsin has agreed to buy MBC Bankshares in Middleton, Wis.

As chief operating officers see their roles altered through industry consolidation, they are also taking the lead of implementing banks' technological and strategic overhauls.