Retail & Commercial

Financial Institutions in Warsaw, N.Y., said it had secured enough votes to prevail in a fight with a big shareholder.

Bankers have long complained that customers are fee averse. Aspiration, a nonbank that is working with a Boston bank, has a model that is proving that some clients will voluntarily pay fees.

Well-established tech giants like Amazon and Google pose a more formidable threat to banks than the thousands of startups populating the fintech market.

Credit quality can only go downhill from here. Speaking at an industry conference Thursday, the heads of several big banks — including JPMorgan Chase, Bank of America and U.S. Bancorp — warned of looming deterioration in their loan books.

Alorica Inc., a customer service company, has acquired Expert Global Solutions, a call center operator that supports accounts receivable management firms.

A federal court jury in Utah delivered a verdict in favor of the FTC against three Utah-based firms and their owner, finding that they engaged in deceptive and unlawful telemarketing campaigns.

Chemung Financial in Elmira, N.Y., is set to form an insurance unit.

The Electronic Payments Coalition's arguments supporting Visa in its legal battle with Walmart are not based in fact.

Union Bankshares in Richmond, Va., will open a loan production office after hiring a team that worked at NewBridge Bancorp.

PRA Group Inc., a Norfolk, Va.-based debt-buying giant, announced Friday both the resignation of executive Neal Stern and a series of organizational changes.