Retail & Commercial

The FTC has published a reminder to debt collectors about Fair Debt Collection Practices Act compliance risks created by the use of social media or text messages in connection with debt collection efforts.

The Consumer Financial Protection Bureau has amassed more than $300 million in its consumer relief fund, nearly double the amount from a year earlier - sparking questions about why the fund is so large.

When negativity threatens to stall progress, some surprisingly simple “little tricks” can help resolve conflict and get employees more engaged, says Michelle Stacy, who spoke at a recent Pennsylvania Bankers Association conference.

Pew Charitable Trusts argues that the Consumer Financial Protection Bureau needs to impose new rules on checking account overdraft policies. Does an analysis of CFPB's complaint database support this conclusion? Haberfeld's Achim Griesel says no.

BofI Holding in San Diego has bought an equipment finance business from PacWest Bancorp in Beverly Hills, Calif.

San Francisco has an Office of Financial Empowerment that oversees all sorts of programs designed to help residents handle their money better and recruits banks and credit unions to participate. As other cities adopt a similar approach, more financial institutions have an opportunity to get involved.

Talmer Bancorp in Michigan agreed in January to sell itself for 2.3% less than its stock price at the time. In a recent filing, Talmer gave its rationale for the contentious take-under, emphasizing the deal's long-term benefits.

Debt collection complaints topped the Consumer Financial Protection Bureau’s annual list in 2015 with 31% of total complaints, but the number dipped 3.5% to 85,200.

The government agency that guarantees securitizations of Federal Housing Administration-insured loans is testing a pool type that consists only of modified and reperforming loans.

Debt collection, credit reporting and mortgages topped the list of complaints to the Consumer Financial Protection Bureau last year, while complaints about prepaid cards and consumers loans soared, the agency said Friday.