Retail & Commercial

The yield curve has steepened in recent weeks, but bankers caution that it could take months or years for any benefits — or risks — to become apparent in financial results.

A flood of ex-homeowners may be ready to re-enter the mortgage market over the next five years, according to a TransUnion report.

Most banks that deploy voice authentication require a specific spoken passphrase. Eastern Bank customers can have a normal conversation with call center reps; software in the background compares their voice patterns to a recorded snippet.

It's hard to get consumers and merchants to change their behaviors. But eventually the convenience and well-crafted incentives of mobile payments will prompt people to give up the plastic habit.

Millennials are individuals first and millennials second. Demographers and sociologists may like to group consumers, but when bankers market to the average instead of the individual, it's a losing strategy.

A recent report from Keefe, Bruyette & Woods identified several "challenger banks" that are poised to take market share from the industry's biggest institutions by using niche-focused business models. Here is a sample of the banks singled out by KBW's analysts.

Pinnacle Financial Partners in Nashville, Tenn., has added the president of a Knoxville, Tenn., accounting firm to its board.

WASHINGTON — After months of declining industry and congressional pleas to delay an impending rule combining two mortgage disclosure regimes, the Consumer Financial Protection Bureau on Wednesday announced a two-month delay due to an "administrative error."

Six servicers were cited for a range of infractions, including a failure to respond to requests for loan modifications and not doing enough to prevent foreclosures. Punishment was harsh for Wells Fargo and HSBC, which are banned from acquiring mortgage servicing rights and entering into new servicing contracts.

The Consumer Financial Protection Bureau has sued an Ohio auto lender for alleged bullying tactics in trying to collect debts from military personnel.