Jackie Stewart covers community banks and mergers and acquisitions for American Banker. She joined the publication in 2011 as a breaking news reporter before joining the community banking team. Prior to working at American Banker, Jackie wrote about civil court cases for VerdictSearch and taught for two years in the Bronx, N.Y., through Teach for America.
While technology will let many banks cut staff and reduce the size of branches, factors such as geography, customer demographics and strategic direction will ultimately shape the look and feel of future offices.
Sterling Bancorp in New York is determined to turn Astoria Financial's largely residential operation into a commercial powerhouse. While investors are skeptical, CEO Jack Kopnisky has proven in the past that such an ambitious plan is doable.