Retail & Commercial

U.S. Bancorp in Minneapolis is rebranding its payment cards for small businesses under the name "U.S. Bank Business Edge."

Scrapping the "call-center-as-a-machine" model and the "customer-as-widget" mentality will allow organizations to make real progress in the battle for customer experience.

Sun Bancorp (SNBC) in Vineland, N.J., has selected its next chief executive.

The borough of Phoenixville, Pa. is reviewing whether to hire an outside collection agency to pursue the an estimated $1 million in unpaid water, sewer and trash bills.

Debt buyer Encore Capital Group Inc. announced it received regulatory approval to acquire a controlling stake in a management company that purchases credit portfolios and focuses on UK insolvencies and Spanish assets.

Hilltop Holdings (HTH) in Dallas has finally reached an agreement to buy the remaining shares in SWS Group (SWS) that it does not already own.

An upcoming Senate Banking Committee vote this month could be the tipping point needed for housing finance reform to actually happen — or it could signal yet more stagnation. American Banker editors discuss the political stakes and potential pitfalls as Congress attempts to change how the government supports the mortgage market.

PayStand has launched an online payments platform that allows a variety of payments modes, including Bitcoin, electronic checks and cards.

The effects of the financial crisis are still being seen in the behavior of credit card lenders and borrowers, a new report suggests. Lenders have lowered risk-taking and rates, but consumers are carrying lighter debt loads.

New York Attorney General Eric T. Schneiderman's office announced agreements Tuesday with 10 businesses that will limit their marketing of title loans, a type of payday loan, to residents of the state.