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With today’s generation of home buyers so rooted in a digital world, how will the financial services industry need to change to meet their needs? What new consumer technology will they need to adopt to meet consumers where they are? How will those approaches differ from how things have been done historically in the industry? Join us in a discussion with Blend’s Founder, Nima Ghamsari as we chat through how banks and financial institutions need to think through these questions.
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Join Janet King, Arizent VP of Research and Brian Elkins, Senior Director of Strategy at Monigle for a discussion of a new, prescriptive framework that helps banks and other financial institutions identify why customers choose to bank with one financial institution over another. Developed in conjunction with creative experience agency Monigle, the Humanizing Customer Experience research from American Banker draws on more than 5,000 customer responses to show what matters most in customer experience and ranks which financial institutions do it best. Join this discussion to learn more about how you can optimize your bank's approach to CX to improve customer satisfaction and earn higher net promoter scores.
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How technology is enabling new types of payment transmission and what this means for banking.
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The card brand is expanding identity theft protection and using data analytics to reach beyond its current customer base.
April 22 -
The card brand is expanding identity theft protection and using data analytics to reach beyond its current customer base.
April 22 -
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Credit unions use data to help sell products and manage risk but executives must now look at their modeling differently in light of COVID-19.
May 15
AdvantEdge Analytics -
Facebook’s Libra cryptocurrency has been climbing uphill from the start, losing many prominent partners along the way — though the recent addition of Checkout.com will partially make up for those setbacks.
April 28 -
The annual CULytics conference on the Microsoft campus outside Seattle is the second industry event to be postponed in less than a week.
March 10 -
Visa Inc. said revenue from its consulting arm will climb 20% this year as the network makes more money selling data and analytics to banks and retailers.
February 11 -
Tech sprints that bring regulators together with bank officials, data scientists and software companies originated in the U.K. and have crossed the pond into the U.S.
February 11 -
The payments company is working with nonprofit organizations, law enforcement authorities, victims and others to make it harder for the criminals behind the modern slave trade to move money.
February 6 -
The payments company is working with nonprofit organizations, law enforcement authorities, victims and others to make it harder for the criminals behind the modern slave trade to move money.
February 5 -
Kaustav Das was part of Kabbage’s effort to transform small-business lending by using new data analytics, and the CEO of Petal wants him to help it do the same in consumer credit cards.
February 4 -
The financial wellness fintech focused initially on building an app that helped people understand their financial picture, CEO Jon Schlossberg says.
January 23 -
The fintech community was both surprised and energized by recent news that Visa has agreed to acquire Plaid, one of the nation’s largest fintech platforms for financial data analytics.
January 22
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The acquisition will vastly expand Visa's platform, giving it nearly Amazon-like influence.
January 16












