Retail & Commercial

State financial regulators have received few applications for licensing Bitcoin businesses even as they've handled many inquiries about them, according to David Cotney, the commissioner of banks in Massachusetts.

An online survey revealed that one in 10 people who are married or living together classified their spouse or live-in partner as a "financial bully."

Mid-size regional banks are facing the highest level of customer attrition, squeezed by better service at small banks and better distribution and scale at larger rivals, according to J.D. Power. Rocky Clancy, vice president of financial services at J.D. Power, discusses how certain regional banks, including Cullen/Frost (CFR) and Huntington (HBAN), are outperforming and setting an example for other banks' customer satisfaction levels.

Bank of Hawaii (BOH) will reportedly delay its exit from American Samoa until the territory can recruit another bank.

When Sterling Bank rebranded following the financial crisis, we conducted focus groups with customers and employees. Engaging these groups ensured that any new or refined messages were believable and authentic to the organization.

The president and chief executive of Pacific Premier Bancorp (PPBI) in Irvine, Calif., has been elected to the board of the Federal Home Loan Bank of San Francisco.

Heritage Oaks Bancorp (HEOP) in Paso Robles, Calif., plans to cut about 18% of its workforce and close five branches after it buys Mission Community Bancorp (MISN) in San Luis Obispo, Calif.

The banking industry's reputation took a major hit in the wake of the financial crisis. Now consumers are seeing banks in a better light, according to a new survey from the American Customer Satisfaction Index.

The regulator for Fannie Mae and Freddie Mac on Monday directed the two housing finance giants to raise fees for all loans in an effort to bring private capital back into the mortgage market and better reflect the credit risks of borrowers.

Bank of the Ozarks (OZRK) in Little Rock, Ark., has agreed to buy Bancshares Inc. in Houston.