Retail & Commercial

The agency has set up a database in which borrowers can file complaints about excessive fees, incorrect charges or other problems with payday loans, the CFPB announced Wednesday.

Capital Funding Group in Baltimore is selling its CFG bank unit after four years of ownership to concentrate on the less-regulated field of health-care financing. It joins a wave of firms that are streamlining themselves in the face of Basel III and other regulations.

Wells Fargo & Co. (WFC) is among firms facing federal scrutiny of mortgage-backed securities sales under a 1989 law that the government is using to extend probes of banks' roles in the credit crisis.

Big, flashy rewards are often too broad, too niche, or too complicated for consumers. Banks should follow Capital One's lead and switch to more straightforward (and sustainable) rewards programs.

VantageSouth Bancshares (VSB) in Raleigh, N.C., and Yadkin Financial (YDKN) in Elkin, N.C., are reportedly discussing a merger.

Institutions that cater to military families and veterans are spending more on ads as they angle to take more business away from commercial banks.

More than a quarter of House lawmakers are asking the Consumer Financial Protection Bureau to delay implementation of its "qualified mortgage" rule, arguing that many smaller institutions are not going to be ready on time.

Total System Services Inc. has made Andrew Mathieson its group executive of relationship management, with responsibilities for marketing, risk management and business consulting services.

Consumers want more straightforward credit card loyalty programs that forgo caps on reward points earned, say Capital One's Shane Holdaway and Amy Lenander. The executives discuss how they developed recent product strategies, why Samuel L. Jackson is the perfect spokesman for the Capital One Quicksilver card and what rewards programs will look like five years from now.

First Internet Bancorp (INBK) in Indianapolis is adding asset-based lending to its commercial offerings.