Retail & Commercial

An "appointment time" benefit provides eight hours of paid time off for employees who need to schedule all kinds of daytime appointments, ranging from oil changes to parent-teacher conferences, during work hours.

Every year, the bank collects worn U.S. flags and honorably retires them during Veterans' Day ceremonies.

Sonic Lunch is a free outdoor concert series promoted by the bank in summer that brings people downtown to enjoy free music at a city park in Ann Arbor.

On most holidays, banks shut their doors and employees head home. Team Day, a holiday dreamed up by 1st National Bank, is different.

Forget radio ads, Umpqua promoted a new branch in San Francisco with surprise gifts and a novel Twitter campaign with a bricks-and-mortar twist.

Small banks often find themselves squeezed out of the derivatives market by larger players. To former BB&T executive Dolf Roell, that's a sign of opportunity.

The Museum of American Finance delves into rarely heard personal stories behind the century-old institution in a new exhibit.

A longtime Chicago CDFI executive looks ahead to influencing job creation through a new advisory post as Treasury.

Bankers facing the futility of trying to repeal new rules have moved on to other tactics—including, in some cases, acceptance of the new oversight regime.

Even for community banks, Sterling Bank CEO Greg Seibly writes, corporate social responsibility can yield strong dividends.