Retail & Commercial

Maria Veltre knows what it's like to feel disrespected. Early in her career, she was in mid-sentence when a senior executive turned her back and walked away. Veltre vowed never to make others feel the way she did in that moment, no matter what their situation or station.

McNiff, American Banker's No. 1 Woman to Watch for 2019, was promoted to the CEO role in April following the retirement of Barbara Desoer.

The research division Browning has built at Bank of America Merrill Lynch is consistently ranked among the best in the world.

In an increasingly competitive financial services marketplace, tiny Citizens is thriving, thanks largely to tech innovations Castilla has pioneered and the loyalty built through Castilla's relentless promotion of the bank's customers and the broader Edmond community.

Under Chang, J.P. Morgan has been named the world's top global research firm for two years running.

"I had a vision of upping our client servicing game to give Citizens' commercial clients a best-in-class experience," Wyper said, "no matter how large or small their relationship with us."

Two newly minted CEOs, Citibank's Mary McNiff and City National Bank's Kelly Coffey, top the list of Women to Watch for 2019. Check out who else earned a spot in the ranking.

As a longtime commercial real estate lender and one of highest-ranking women at Key, Mago has made it her mission to improve female and minority representation at both the bank and in her industry.

Even as her company invests heavily in cutting-edge technologies designed to improve service and efficiency, Keane is making sure that Synchrony is also investing in educating and training employees whose jobs are at risk of disappearing.

During the past year, Dorothy Savarese has pushed her bank's employees to think more creatively, introducing an innovation contest to facilitate the sharing of fresh ideas within the institution.