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Executive Panel

Asset management and brokerage firms rushed to reassure their customers after the U.S. downgrade spooked the stock market early this week. Bank of America's Merrill Lynch even posted a video panel discussion with wealth-management head Sallie Krawcheck and other executives. Click through to see how other financial firms reassured their customers.

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Vice Chairman's Letter

American Funds posted a letter from vice chairman Jim Rothenberg and a Q&A about the downgrade on both its public and financial advisor web sites.

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Private Message

TIAA-CREF added a page about the downgrade to its public site, and sent customers messages via its private site.

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Expert Commentary

BlackRock offered commentary on the downgrade on its public and financial advisor web sites.

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Conference Call

E-Trade's home page advertised a conference call it held to analyze the downgrade.

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Video Analysis

Fidelity offered videos and articles discussing the downgrade's impact and the market volatility.


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