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Banks can remain competitive in a more crowded field by offering attractive rewards through easy-to-navigate, secure microsites, says Informa Financial Intelligence's Gina DeCorla.

Fraudsters can attack multiple individuals with the same scam, knowing that the details won’t be shared. Sharing the details of a scam takes that advantage away, says The ai Corporation's James Crawshaw.

Concerns about security and expense have dogged payments innovation for decades, and have always faded, argues Nvoicepay's Alyssa Callahan.

Businesses have to ensure they're not losing money on the currency exchange, and volatility in the local market could upset their earnings or pricing structures in those areas, says Rapyd's Joel Yarbrough.

Though she stopped short of mentioning the FDIC and OCC by name, Fed Gov. Lael Brainard objected to several key elements of those agencies' proposal.

The thinking has been that additional POS complexity is the only way to give customers what they want and streamline business operations. Yet a typical merchant uses less than 20% of the capability of their POS solution—and not often very well, says Revel Systems' Chris Lybeer.

Banks will have plenty of developments to follow this year, from Big Tech's evolving foray into the industry to data disputes and increased competition from digital-first challengers.

The agency's new leader began her career as a part-time night-shift package handler for UPS in Chicago.

Sidhu, who co-founded the digital-only unit of Customers Bancorp, replaces her father, Jay, who will remain executive chairman. The bank is also rolling out a new service that allows direct-deposit to customers to access their paychecks two days before they are paid.

Most banks already have the means to communicate directly with customers, in the form of a mobile banking app or email. It’s just a matter of putting those channels to good use. Targeted discounts and perks reduce shopping costs, and therefore customers’ stress, says Flybits' Justine Melman.

Akin to the democratization of computing power through personal computers, the growing use of AI will continue to fuel new products and services in payments and have a significant impact on society. But AI will also introduce tremendous challenges due to its potential use by threat actors, says Visa's Paul Fabara.

Traditional phishing attacks on email are easier for most users to spot, causing crooks to migrate to new venues, argues The ai Corporation's James Crawshaw.

Several former high-level Wells Fargo executives are under criminal investigation in connection with the bank's fake-accounts scandal and could be indicted as soon as this month.

In what’s been named the “fourth Industrial Revolution,” the opportunity for fintech to continue to disrupt the payments landscape and deliver solutions that move money quickly and securely will only continue to grow, says AvidXchange's Dan Drees.

Stablecoins, with their instant settlement and high liquidity, averts the issues that have long plagued cross-border transactions

Automous delivery is a long-term solution, but more creative fulfullment's needed in the meantime, says Roadie's Marc Gorlin.

The social network could achieve many of its goals by working within newer bitcoin protocols, says The Bitcoin Association's Jimmy Nguyen.

Cold, hard currency is still a crucial part of a competitive payments strategy, particularly in massive markets like Indonesia, Korea, Japan and India, says Rapyd's Joel Yarbrough.

Financial institutions should fully disclose their board composition to begin tackling diversity problems at the top.

The current climate is akin to the wild west, with little protection for the consumer, and new regulations are needed if the technology is to continue to expand in a safe and sustainable way, argues Mitek's Stephen Ritter.