A $26 million settlement by Santander Consumer is shining a light on the hard-to-measure problem of auto dealer fraud, while also raising questions about the adequacy of lenders' efforts to combat bad behavior.
A recent study concluded that financial advisers accused of misconduct are fired far more often when female, even though missteps cost less on average than those of male counterparts. Researcher Mark Egan explains the double standard.
The San Francisco bank is trying to turn the page with a new report that mostly pins blame on executives who have either left the company or been demoted, but the report shows the misconduct went further back than previously acknowledged.
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