Bank technology

Artificial intelligence now has the potential to fundamentally change customers' relationships with banks, impacting everything from onboarding to retention and upselling.

Provident Bank will roughly double in size by combining with Lakeland Bancorp. The modified technology roles it's filled in the past six months could help it take on larger clients.

Capital One Financial eliminated hundreds of technology positions this week, the result of the credit card giant spending years investing in systems meant to improve its efficiency.

Interacting with ChatGPT is like hanging out with the best-informed, brainiest acquaintance you've ever had. Surprisingly, it's that characteristic that makes it a boon to the banking industry.

A lawsuit filed by the bank against the founder of a tech venture risks renewing concerns about JPMorgan's rapid deployment of shareholder cash in recent years.

Bank regulators should heed the Treasury Department's call to embrace cutting-edge tools for credit scoring.

The U.S. should look abroad for innovative solutions to the problem of assessing the creditworthiness of borrowers with little formal credit history.

A handful of banks and credit unions with assets under $3 billion each rolled out or expanded its use of distinctive technologies, including a contactless-payment ring.

Banco Bradesco, Brazil's second-biggest bank by market value, plans to buy more minority stakes in tech companies to accelerate its expansion in the United States.

Investors are learning the hard way, again, that highflying new financial products, with little or no regulatory oversight, tend to crash.