Banking

With initiatives like its adoption of Touch ID last year, Chase is setting the bar for the industry on digital innovation.

In this quick Q&A, Gavin Michael, the 51-year-old head of digital for JPMorgan Chase's retail unit, talks about his favorite apps, his love of pen and paper and the technology he is most excited about.

The 2016 Digital Bankers of the Year, selected by the tech journalists at American Banker, are helping their organizations redefine the customer experience as people rely more on their phones and less on face-to-face interactions to transact. Through their efforts, customers are getting into their accounts faster, sending money more easily and enjoying better digital experiences overall.

A recent spate of breaches on Asian banks that allowed hackers access to the Swift network have resulted in finger pointing, and some calls for creating a new, more secure network. But the issues faced by Swift would likely be the same with any replacement network.

Carver Bancorp in New York has entered into a formal agreement with the Office of the Comptroller of the Currency that includes mandates tied to the Bank Secrecy Act and commercial real estate.

Paragon Commercial could raise up to $29 million when the Raleigh, N.C., company conducts its initial public offering.

The $2.5 billion-asset company disclosed in a regulatory filing Friday that Martyn Pell, president of its First Community Bank, had resigned, effective immediately.

While many of the nation's biggest banks provide live streams of their shareholders meetings, many midsize institutions do not. Investors are urging more institutions to webcast those gatherings, based on a belief that doing so will increase transparency.

Credit bureau TransUnion is diversifying its online security services with a strategic partnership announced this week with Dashlane, provider of a fast-growing password-management platform.

Banks have rushed to the exits when it comes to Fannie Mae and Freddie Mac debt securities. Federal liquidity rules seem to be prompting big banks to do so, but why small banks are unloading the bonds, too, is more of a puzzler.

In addition to credit risk from leveraged loans and other types of assets, an added worry for participations is how they would be treated in a failure of the originating bank.

Washington State Attorney General Bob Ferguson filed a lawsuit Thursday accusing a Florida-based company and its owners of charging students illegal fees for debt relief services.

Many appraisers are charging more or simply refusing to do FHA work, which to their minds now comes close to, if not crossing into, the remit of the home inspector.

The Consumer Financial Protection Bureau reached an $85,000 settlement Wednesday with a former Wells Fargo mortgage loan officer.

Coin-counting machines came into vogue in the 1990s when Commerce Bank started installing "Penny Arcades" in its branches throughout New Jersey. They were a huge hit for a while, but banks have soured on the machines in recent years as usage declined and maintenance costs increased.

Well before the mobile payments explosion, incumbents were already focused on how to respond to nonbanks "piggybacking" on banks' payments infrastructure. As the consultant behind a 1994 banking industry report on the threat put it, "there is no time for delay."

LendingClub, the online loan platform looking to restore investor confidence, is in talks with Citigroup to arrange more funding for the debts it arranges, according to a person with knowledge of the matter.

Academics are challenging the Consumer Financial Protection Bureau's study of auto title loans, calling the findings inconsistent with state data.