Jacksonville Bancorp (JAXB) in Florida has filled its opening for a chief executive.

Mid-size regional banks are facing the highest level of customer attrition, squeezed by better service at small banks and better distribution and scale at larger rivals, according to J.D. Power. Rocky Clancy, vice president of financial services at J.D. Power, discusses how certain regional banks, including Cullen/Frost (CFR) and Huntington (HBAN), are outperforming and setting an example for other banks' customer satisfaction levels.

Bank of Hawaii (BOH) will reportedly delay its exit from American Samoa until the territory can recruit another bank.

When Sterling Bank rebranded following the financial crisis, we conducted focus groups with customers and employees. Engaging these groups ensured that any new or refined messages were believable and authentic to the organization.

The president and chief executive of Pacific Premier Bancorp (PPBI) in Irvine, Calif., has been elected to the board of the Federal Home Loan Bank of San Francisco.

Heritage Oaks Bancorp (HEOP) in Paso Robles, Calif., plans to cut about 18% of its workforce and close five branches after it buys Mission Community Bancorp (MISN) in San Luis Obispo, Calif.

Bank of the Ozarks (OZRK) in Little Rock, Ark., has agreed to buy Bancshares Inc. in Houston.

A group of state regulators issued a paper calling on federal regulators to do a better job of exempting small banks from their regulations, including urging the CFPB to provide more exemptions for small banks to its "Qualified Mortgage" rule.

Executives at NewBridge Bancorp share insiders' views on the challenges of making loans and pursuing M&A in a state where big banks, regionals and well-funded community banks have created heavy competition.

Large corporations usually turn to big banks for loans, but a new matchmaker believes community banks can compete for those projects.

The chief financial officer of Brookline Bancorp (BRKL) in Boston plans to resign.

The North Carolina market is poised for a big round of M&A, and executives at NewBridge Bancorp — which has made two acquisitions this year — believe they can build the state's first super-community bank.

Blue Valley Ban Corp (BVBC) in Overland Park, Kan., plans to sell up to $10 million of stock in a subscription rights offering.

A bump in overdrafts in the third quarter suggests that more Americans are struggling to make ends meet.

A recap of the informed opinions (and the discussions they generated) on BankThink this week.

PNC has put the historic Pennsylvania Avenue headquarters building of Riggs National Bank on the market.

The $806 million-asset company and the FDIC entered into a consent order related to AML and Bank Secrecy Act controls, staffing and administration, Banesco said Friday.

The New York State Department of Financial Services has approved three banks to convert to state charters.

The chief marketing officer of Wilshire Bancorp (WIBC) in Los Angeles has resigned after just three months in the role.

Reduced lending, fewer leaders in times of crisis and less innovation – that’s what we’d have if only the biggest banks were allowed to survive.