Consumer banking
Consumer banking
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With more than 1,300 U.S. branches and a Canadian parent company, TD Bank hardly qualifies as a community bank. But the institution is trying to underscore its local-bank bona fides with marketing campaigns touting its support of neighborhood causes.
May 31 -
A growing number of banks employ chief marketing officers who manage multimillion-dollar budgets and are involved in high-level corporate decision-making. The pressure's on to come up with creative ways to differentiate their brands and connect with customers.
May 31 -
Aside from shoestring budgets, the biggest problem for many community banks is that their marketing programs have gone stale, experts say. For too many, marketing remains bounded by three time-worn pillars: advertising, direct mail and public relations.
May 31 -
The Office of the Comptroller of the Currency has fined Bank of America $30 million for allegedly violating consumer protection rights of U.S. military service members while collecting debts.
May 29 -
Former Wells Fargo Chief Executive Richard Kovacevich on Friday said that "regulation is killing small banks."
May 29 -
A specialized Wells Fargo branch in Des Moines and the nonprofit Digital Finance Institute are part of a small but growing movement to improve access to financial services for emigres who have escaped war or persecution.
May 29 -
While other banks build fancy modern skyscrapers or look to shrink the size of their branches, Dollar Bank in Pittsburgh has poured its resources into restoring a 144-year-old building downtown. The bank says the building's fame gives it a marketing edge.
May 29 -
American Express Co. President Ed Gilligan died Friday morning after becoming ill on a flight to New York.
May 29 -
In the second part of a three-part conversation, CommonBond Chief Executive David Klein weighs the competing goals of gaining market share and posting a profit in the nascent marketplace lending industry.
May 29 -
A Florida court on Friday sided with the Consumer Financial Protection Bureau and the state over claims that a law firm charged illegal fees to consumers seeking foreclosure relief.
May 29 -
The Fed finalized a rule increasing an asset-size threshold that lets smaller banks finance deals with up to 75% in debt. That benefit, along with an exemption from Basel III capital rules, could prompt some bankers to second-guess short-term growth as they weigh their options.
May 29 -
First Bank in Wilmington, N.C., opened a new branch in Jacksonville, N.C., earlier this week, that was designed to be environmentally friendly.
May 29 -
Wells Fargo will lay off 89 workers at its legal-order processing group in Philadelphia.
May 29 -
Federal regulators are working to streamline call reports for community banks in response to industry complaints that some of the requirements are unnecessary and increasingly burdensome.
May 29 -
The Consumer Financial Protection Bureau and the state of Florida were granted a final judgment against the Hoffman Law Group and corporate affiliates accused of using deceptive marketing practices and scamming homeowners into paying illegal advance fees.
May 29 -
Heartland Financial in Dubuque, Iowa, has agreed to buy Premier Valley Bank in Fresno, Calif.
May 29 -
Anthony Weagley is starting to leave his stamp on Malvern Bancorp in Paoli, Pa.
May 29 -
American Banker readers share their views on the most pressing banking topics of the week. Comments are excerpted from reader response sections of AmericanBanker.com articles and from our social media platforms.
May 29 -
A joint complaint filed Thursday by federal regulators, if approved by the court, would require Provident Funding Associates to pay $9 million in damages to African-American and Hispanic borrowers for charging higher broker fees on mortgage loans.
May 28





