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Fifth Third Bancorp has hired insurance industry veteran Howard McClure as head of insurance services, a newly created position at the Cincinnati company.

WestStar Bank in El Paso, Texas, has new leadership after the retirement of Larry Patton, its president and chief executive.

Commerce Bancshares in Kansas City, Mo., reported a small rise in fourth-quarter profit, on growth in business and commercial construction loans.

The San Francisco bank's cross-selling ratio has begun to sputter, raising questions about whether its aggressive sales approach is starting to chase off too many customers. The problem is more than Wells Fargo's, too, since so many banks have sought to imitate its strategy for selling each customer multiple products.

United Community Banks in Blairsville, Ga., reported little change in its fourth-quarter profit, as costs from its acquisition of Palmetto Bancshares ate into lending revenue and fee income.

Unfavorable equity markets and lower transaction volumes led Northern Trust Corp. to report a 2% drop in fourth-quarter profit.

Fulton Financial in Lancaster, Pa., reported a slight increase in its fourth-quarter profit as strong fee-income growth helped to offset a decline in its net interest margin.

WASHINGTON — The changes keep coming at CUNA, which late Tuesday confirmed that Susan Newton is expected to leave the trade association some time in the next few months.

WASHINGTON – Ken Robinson, who served as president and CEO of NAFCU from 1984 to 2000, has passed away.

Washington Federal in Seattle said higher technology expenses related to a system conversion contributed to a lower profit in its 2016 fiscal first quarter.

Hanscom FCU and Oregon State CU revamp their mortgage departments and other CU professionals in the news.

First Capital Federal Credit Union, a $167-million institution based in York, Pa., hosted an event in conjunction with the York County Economic Alliance to introduce its new president and CEO, Sue DeStephano.

The Minneapolis bank has promoted longtime executive Andrew Cecere to president, a title held by Chairman and CEO Richard Davis for more than a decade.

Management has also been allocating more resources to other markets to add loans and boost fee income in businesses such as card services and wealth management. Such moves are designed to offset fallout from an energy book that shrunk by 14% last year.

Legal costs and a tax credit impairment during the fourth quarter at First Horizon National in Memphis, Tenn., offset loan growth and a rise in fee income.

Synovus Financial in Columbus, Ga., reported a higher fourth-quarter profit on stronger interest and fee income.

Costs associated with M&T Bank's successful but prolonged effort to buy Hudson City Bancorp pushed the Buffalo, N.Y., company's fourth-quarter profit lower.

A number of community banks have gotten into government-backed small-business lending by buying firms or poaching talent. While the business seems lucrative now, there are concerns that too many banks may be jumping into the pool.

PayPal co-founder and technology investor Peter Thiel is part of a $3.5 million investment in former PayPal executive Eric M. Jackson's cloud-based business technology startup.

TotalBank in Miami said it has promoted Jay Pelham to president, succeeding Luis de la Aguilera, who left the company in December to lead U.S. Century Bank in Doral, Fla.