Monitoring the activity of your cardholders provides valuable insights that should not be ignored. Unfortunately, most banks don’t give this crucial aspect of their business the attention it deserves.

Bank-issued credit card delinquencies fell to 2.47% in the fourth quarter ended Dec. 31, the lowest mark since 1994, the American Bankers Association reported Tuesday.

Capital One Financial Corp. reported that the 30-day delinquency rate and chargeoffs for U.S. credit cards dropped in February, according to a filing with the Securities and Exchange Commission.

Independent sales organizations and agents can use automated clearing house and credit card data to identify the most likely prospects for transaction services, a vendor says.

U.S. retail credit card chargeoffs reached a six-year low in February as payment rates improved, according to Fitch Ratings.

Citigroup Inc., the world’s biggest credit-card lender, is facing rising costs from the misselling of so-called add-on card products in the U.K. and U.S.

The rate of credit card payments at least 90 days overdue increased to 0.85% in the fourth quarter from 0.78% a year earlier, according to TransUnion.

The national credit card delinquency rate increased in the fourth quarter compared with both the year-ago period and the previous quarter, according to TransUnion.

The architect of an operation that allegedly distributed illegal robocalls offering credit card interest rate reductions is banned from telemarketing under a settlement with regulators.

Citigroup Inc. has entered an agreement to buy the Best Buy private-label card portfolio, which has about $7 billion in loans, from Capital One Financial Corp. Citi has also agreed to issue and manage new Best Buy-branded cards in the U.S.

The FTC is returning nearly $350,000 to consumers who allegedly were duped by marketers using illegal robocalls to claim they could reduce consumers’ credit card interest rates.

HSBC Card Services plans to close a collections call center in Chesapeake, Va., resulting in the loss of 164 jobs, according to the Virginia Workforce Network.

A federal grand jury indicted three people on charges of making counterfeit credit and debit cards after seizing more than 90,000 bogus cards.

Loss mitigation strategies for the payments business are getting a technology makeover that includes the same kind of emerging analysis used to attract consumers in the first place.

A crime ring based in New Jersey created thousands of fake identities to obtain 25,000 credit cards and steal more than $200 million in one of the largest scams of its type, the Justice Department said.

Fifth Third Bancorp has agreed to buy a credit card portfolio from Quad City Bank & Trust.

Last year, KeyBank saw an important gap in its credit card strategy – not owning its card portfolio meant it did not have the control it needed to properly manage its relationships with its customers.

The Federal Trade Commission recently mailed 70,511 refund checks to consumers who lost money to a scheme that allegedly sold bogus "platinum" credit cards and illegally debited consumers’ bank accounts.

The U.S. District Court for the Middle District of Florida has temporarily shut down Innovative Wealth Builders Inc. (IWB), which allegedly operated a credit card interest rate reduction scam.

Penalty fees fell 8% among credit card issuers last year, an industry consultant estimates.