NORTH CHARLESTON, S.C. — One CU is touting the benefits of going paperless-not just for members, but for the board.

SAN FRANCISCO — What would your credit union do if the CEO was unable to show up for work for days, weeks or months, with no notice?

SAN FRANCISCO — Credit Union Journal asked attendees of the California and Nevada CU Leagues' Annual Meeting and Convention here how implementation of the Affordable Healthcare Act-better known as Obamacare-is affecting their credit unions.

WAXHAW, N.C. — Advisors in credit unions are bringing in the dough.

MADISON, Wis. — Once again, rumors of the death of branches have been greatly exaggerated, according to a new study.

LAS VEGAS — At the end of the day it's often the measure of success-the bottom line, and it can be a challenging metric for a financial institution to manage in today's economy.

ORLANDO — With margins stretched and lending still struggling to grow, credit unions need all the non-interest income they can get these days, and insurance may represent the greatest opportunity for CUs to find that revenue.

HASTINGS, New Zealand — A credit union advertising campaign that looks like it was lifted straight out of the 1950s has prompted some emotional reactions and allegations of sexism from Kiwis.

PHOENIX — CUNA Mutual Group announced the winners of its annual Excellence in Lending Awards during the 2013 CUNA Lending Council conference here.

EAST WINDSOR, Conn. — Though some credit unions may not be thinking about insurance, the major insurance companies are definitely thinking about those basic PFI services credit unions offer, and may be poised to swoop in and steal that business.

New QM Regs Have Some Working Overtime

ST.PAUL, Minn. — In a few short years, mobile banking has morphed into a must-have service. And while most credit unions are using mobile in some capacity, important lessons from the field are determining how to package new offerings.

WASHINGTON — Over the last year, there has been a plethora of denial of service attacks (DDoS) at financial institutions, including Patelco Credit Union, University (of Texas) FCU, Key Bank, M&T Bancorp and Zions Bank, among others.

RICHLAND,Wash. — Gesa CU's move to virtual teller branches have reduced staff turnover, sped up transaction times, reduced the cost of branch expansion and even scored the CU the 2013 Excellence in Technology award at this year's CUNA Technology Council Conference.

TUSCON, Ariz. — Undertaking new technology initiatives often comes with a few bumps in the road, which is why successful solution launches are all the more sweeter. For Hughes Federal Credit Union, a recent overhaul of its online banking platform was just that-a sweet success.

TULSA, Okla. — With the Consumer Financial Protection Bureau's qualified mortgage (QM) regulation implementation date looming large, credit unions are gearing up to make sure all of their related software and operating systems ducks are in a row.

WAXHAW, N.C. — Credit union advisors are stretched too thin.

WAXHAW, N.C. — Americans trust their credit unions but are less inclined to trust their credit union advisors. That's one of the key findings of a new study from Kehrer Saltzman & Associates.

DENVER — Ask even the biggest players in the financial services industry which non-bank competitor they fear most, and the answer frequently is Walmart.

It was just a decade ago that about one-in-10 interactions in branches at banks and credit unions revolved around resolving a customer/member's problem. A missing payment. Lost credit card. PIN is a pain.