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  • Growth strategies
    What Did We Do Differently? Nothing!

    Our recession lesson and how have we successfully weathered the recession? By doing what we've always done and not deviating from those guidelines or our core values.

    July 20
  • Growth strategies
    Communication Key With Members, Staff

    When times become difficult, the importance of effective communication becomes that much clearer.

    By Ray Birch
    July 20
  • Growth strategies
    Remember, Some Wounds Self-Inflicted

    The most important lesson coming out of the recession, according to Jim Park, president of Credit Union 24, is that some credit unions must not forget that their lending practices got out of hand.

    July 20
  • Growth strategies
    Extra! Extra! You Won't Read All About It

    Maps CU here changed its marketing strategy and cut out nearly all of its newspaper advertising midway through 2011.

    July 20
  • Growth strategies
    Great Opportunity To Validate Biz Model

    The Great Recession proved to be more than an economic event for our credit union. The recession was an opportunity to validate our business model.

    July 20
  • Growth strategies
    Members Were Losing Jobs; We Knew Ours

    If anything good has come out of the last few years, it has been the push to expand our technology footprint, giving us the ability to compete and offer the services of the future.

    July 20
  • Growth strategies
    Tough Times, Tough Calls: Sending Members Elsewhere

    One thing the recession teaches you, insists Niagara County's FCU, is that you can't make it through a downturn without some difficult choices.

    By Ray Birch
    July 20
  • Growth strategies
    Among Strategies, Partnership with Local Businesses

    As a result of the recession, North Jersey Federal Credit Union has learned to do more with less.

    July 20
  • Growth strategies
    Rightsizing Of Staff Creates Efficiencies

    The recession taught CUs some tough lessons, but none likely more difficult than improving efficiencies and right-sizing staff, according Troy Garvin, CEO of Omega FCU.

    By Ray Birch
    July 20
  • Growth strategies
    'Perspective' Drives Strong Asset Growth

    Michigan First grew assets by more than $140 million during the recession and its CEO attributes the steady climb to not over-reacting to problems right in front of the credit union.

    By Ray Birch
    July 20
  • Growth strategies
    New Understanding Of Branch Profitability

    Credit unions have become much better managers of their own business and market footprints during the last four years, according to Shazia Manus, CEO of The Members Group.

    By Ray Birch
    July 20
  • Growth strategies
    New Emphasis On Diversified Lending

    SF Fire CU says one lesson the financial crisis has really taught it is the importance of a diversified loan portfolio.

    Aaron Passman is editor of Credit Union Journal
    By Aaron Passman
    Editor
    July 20
  • Growth strategies
    The Value of Sitting Down And Talking

    The No. 1 thing State Employees' CU made a point of doing during the recession was asking members to come in and talk. That may not seem like much, but SECU believes it helped keep more than 8,000 SECU members in their homes.

    Aaron Passman is editor of Credit Union Journal
    By Aaron Passman
    Editor
    July 20
  • Growth strategies
    Expense Control Not An End Unto Itself

    The Recession Lessons learned by Pacific Crest FCU: Credit expense control cannot be an end unto itself.

    July 20
  • Growth strategies
    Reaching Out To Small Business Has Paid Off

    Although 1st Advantage views business services as a natural extension of our core competencies of personal banking and lending, we developed a thorough due-diligence process to fully understand this specialized area.

    July 20
  • Growth strategies
    Big Banks Helped Drive Biz Back Home

    As other financial institutions have outsourced service centers-including many big banks going with overseas resources to save money during the recession-the $41-million Jamestown Area Community FCU has not cut back on member support and continues to promote its local service.

    By Ray Birch
    July 20
  • Growth strategies
    Many Were Overstaffed, & Other Hard Lessons

    Stan Hollen believes credit unions came out of the recession minding the store better and paying closer attention to controlling expenses.

    By Ray Birch
    July 20
  • Growth strategies
    Two Benefits To Be Found From Recession

    Better loss forecasting and deeper member relationships are two big benefits of the recession, according to Bill Handel.

    By Ray Birch
    July 20
  • Growth strategies
    A Lot of Imperfect And Tough Decisions

    The lesson we learned is a bubble is great when you are riding it up, but then the bubble can become really horrible when it bursts.

    July 20
  • Growth strategies
    Success With Member Appreciation Program

    The lesson learned was during those recessionary periods we have to focus on member service.

    July 20
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23RD ANNUAL THE MOST POWERFUL WOMEN IN BANKING

Meet The Most Powerful Women in Banking 2025, our annual ranking of the executives at the pinnacle of the industry.

ABM1025_Cover.jpg

Download the American Banker app

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© 2026 Arizent. All rights reserved.
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© 2026 Arizent. All rights reserved.