Carolina Trust FCU, Myrtle Beach, S.C., hired Joanna DelGandio as card services manager, Lynn Youmell as member service representative, Joe Rosado as IT technician, and Jeanine Lauttenbach as member service representative.

Perfect Circle CU is piloting a different method of disposing of the homes it obtains in foreclosure, by fixing them up, furnishing them and making them available in a rent-to-own sale.

Pinellas FCU has fired its highly regarded CEO, Linda Reynolds, and frozen hundreds of thousands of dollars in her accounts along with her pending military pension amid allegations she embezzled funds from the $85-million credit union.

Paying invoices used to take time that Alliant CU wanted to spend serving members instead. That changed in November 2011 when Alliant converted the manual accounts payable process to an electronic workflow within its enterprise content management system.

Tellers at KEMBA Financial CU here feel more comfortable accepting checks, thanks to a new tool that simultaneously identifies counterfeits and closed or NSF accounts.

FITCHBURG, Mass.-CIO David Thibodeau wants to be a credit union CEO someday.

EMV chip cards have slowed fraudsters in their tracks in Western Europe, but as the security technology debuts in the U.S. payments market, not all credit unions are convinced that chip-and-PIN will pay off.

MeriWest Selects VSoft Solutions

Two More Add Mobile Services

Place your bets on mobile banking in 2012.

Credit unions should intensify the move to mobile in 2012, making sure that people are able to open multiple accounts from any mobile device.

Five credit unions, ranging in assets from $30 million to $4 billion, have selected VSoft's VServe to handle their check processing.

NCUA told corporate credit unions last week it will continue to keep the ACH APEX processing at U.S. Central FCU going until Dec. 31, but plans to raise prices for the processing by 80% July 1 in order to encourage corporates to find new ACH providers by then.

MANY CORPORATE ACCOUNTING DETAILS STILL NOT RELEASED

NCUA told a federal court last week that former officers of WesCorp FCU may not raise the regulators' own oversight and numerous approvals of risky and exotic investments in their defense of a multi-billion dollar negligence suit brought by the credit union agency.

Five CUs Name New Leaders

Members like to talk to employees who have more than just a clue about their credit unions' technology offerings. We all do. When employees are at a loss, well, it isn't just those birds that get angry.

Check processing can be a laborious procedure requiring a number of steps and delays in balancing, posting and clearing of deposited items. Here are some things that can help.

As communication continues to digitalize and members become ever more mobile, credit unions need to stay ahead of the curve and ensure that they can communicate with members, no matter the channel.

Credit union systems aren't sufficiently "open," suggested members of the CUNA Technology Council (CTC) Executive Committee during a Credit Union Journal "Look Ahead 2012" roundtable."