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Vertifi Signs 10 New Credit UnionsBURLINGTON, Mass.-Vertifi Software, a CUSO of Eastern Corporate FCU, said that 10 more CUs have selected its DeposZip Mobile product for mobile remote deposit capture (RDC) services. The 10 CUs include: American Broadcast Employees FCU, Rockville Centre, N.Y.; Eastman CU of Kingsport, Tenn.; Knoxville TVA Employees CU of Knoxville, Tenn.; Ledge Light FCU of Groton, Conn.; MassMutual FCU of Springfield, Mass.; Pennsylvania State Employees CU of Harrisburg, Penn.; Rivermark Community CU of Beaverton, Ore.; Trademark FCU of Augusta, Maine; Triangle CU of Nashua, N.H., and United San Antonio Community FCU of San Antonio.For info: www.vertifi.com.Akcelerant Earns RecognitionMALVERN, Penn.-Akcelerant, a provider of connected software technology, has been named as one of the region's fastest growing companies according to the Philadelphia 100. The annual project, conducted by the Entrepreneurs' Forum of Greater Philadelphia, Philadelphia Business Journal and Wharton Small Business Development Center, gathers key growth information in order to recognize the area's fastest-growing, privately-held companies. It is the second year Akcelerant has been so recognized.Separately, Akcelerant announced a new integration between SOLUTION.LENDING, its loan origination, and SWBC's Unity application. The new "connector" allows Akcelerant customers to quickly and accurately support cross-sell opportunities during the loan generation process for Guaranteed Asset Protection (GAP), Extended Warranties (MBI & VSC), Credit Insurance and Debt Cancellation, the company said.For info: www.akcelerant.com.PSCU Wins GlobalStar NodST. PETERSBURG, Fla.-PSCU Financial Services has been named a finalist for the OpenText BPM GlobalStar Awards, which showcase organizations around the world that are dedicated to achieving real business value and competitive advantage using OpenText's Business Process Management (BPM), Business Process Analysis (BPA), Enterprise Architecture, and Case Management solutions. PSCU Financial Services was recognized for implementation of Metastorm BPM and e-Service Desk to create efficiencies for its member-owner credit unions by reducing phone calls, faxes and time spent resolving service issues.For info: www.pscu-fs.com.VADPCU Selects CarswellLONG BEACH, Calif.-VA Desert Pacific Credit Union has selected Carswell Data Products' CDPWebsign to securely enable the digital signing of documents online. "CDPWebsign will offer members of the credit union the ability to open new accounts, close on loans, and initiate the completion of the credit union's library of service related documents from anywhere online 24/7/365 using smart phones, PC', and tablets," the company said.For info: www.carswelldata.com.e_SClBStanford Goes With Open SolutionsPALO ALTO, Calif.-Stanford FCU has selected Open Solutions' DNA, an enterprise-wide, relational core platform, for its processing needs. The $1.2-billion SFCU had been running Open Solutions' Wealthview Banking System as an on-premise solution before upgrading to DNA. "Using .NET technology, DNA employs a unique universal data model and member-centric design to greatly enhance workflow, flexibility and productivity," the company said. Stanford FCU also selected several other Open Solutions products, including DNAvoice, DNAmobile, DNAweb and a number of tools from the Document Management, Financial Solutions, Channel Optimization, and BI & Marketing product families. For info: www.opensolutions.com.FMSI Signs Arsenal CUATLANTA- Financial Management Solutions, Inc. (FMSI) reported that Arsenal Credit Union has implemented its ContactCenter Management System (CMS). "Arsenal will use CMS to systematically schedule its call center staff to decrease their call center abandon rate and improve overall member service," the company said. For info: www.fmsi.com.Mint.com Releases iPad AppMOUNTAIN VIEW, Calif.-Mint.com has released an app for iPad, expanding access options for Mint's financial management tools. For info: www.mint.com.Vantage West Upgrades ATMsTUCSON, Ariz.-Vantage West CU has upgraded its 34 ATMs with Diebold technology, adding deposit automation to 11 of them. The company said its deposit automation-enabled Opteva ATMs will allow Vantage West's members to complete envelope-free deposits at the self-service channel.For info: www.diebold.com.VSoft Marks 75 CustomersATLANTA-VSoft reported it has surpassed 75 customers at its global data center VServe. The company said VServe offers high capacity network systems that deliver a dependable infrastructure, and is staffed by operations experts, network architects and application administration managers to provide customer support 24 hours a day, seven days a week.For info: www.vsoftcorp.com.Reseller Agreement AnnouncedBOSTON-3i Infotech Billing & Payments, a provider of software and solutions for the end-to-end corporate revenue chain, and Chantilly, Va.-based Online Resources Corp. said they have entered into a reseller agreement that will deliver a complete electronic payment and processing solution. The companies said they will integrate Online Resources' Payment Advantage solution with 3i Infotech's presentment and processing solutions. For info: www.orcc.com. Metco Chooses Bradford-ScottINDIANAPOLIS-Bradford-Scott Data Corporation, a distributor of the Sharetec System, has been selected by Metco Credit Union, in Cedar Rapids, Iowa, to replace its current core solution. The Sharetec core data processing system is utilized by more than 300 CUs nationwide.For info: www.bradfordscott.com.VINtek Signs Navy Army FCUPHILADELPHIA-VINtek, a provider of automotive collateral management, electronic lien and title (ELT) and direct finance processing for automotive lenders, said it now manages automotive collateral and ELT for Navy Army FCU through its VINtekTIME platform. ELT replaces paper titles with an electronic exchange of data between the TxDMV and Navy Army FCU, with the company saying it reduces costs via the elimination of paper and automation of manual processes.For info: www.vintek.com.Hyland Wins Supplier Of YearLAS VEGAS-The Credit Union Executives Society presented its Supplier of the Year award during its CEO/Executive Team Network here to Hyland Software, Westlake, Ohio. For 20 years, Hyland Software has developed and sold document management and workflow solutions," CUES said in announcing the award. "Built to integrate easily with virtually any core banking application, Hyland Software's document management solution, OnBase, is a top offering in the competitive ECM industry," CUES said in announcing the award. "It's flexible and scalable enough to use in a single department or across the entire organization."For info: www.hyland.com.Dwolla Signs 2 Credit UnionsDES MOINES Two credit unions have rolled out Dwolla-the online, social, mobile and location-based payments tool distributed by The Members Group. UNI CU of Cedar Falls, Iowa, and WV United FCU of Charleston, W.Va., have signed on for FiSync, which offers members an expedited Dwolla sign-up process. After signing up for a Dwolla account-a process that takes less than a minute-members of UNI CU and WV United FCU will be able to make payments to anyone with a mobile phone number or e-mail address, as well as their Facebook, LinkedIn and Twitter connections, the company said.For info: www.dwolla.com.Shortened Loan App AddedWEST PALM BEACH, Fla.-OpenClose said it has added a shortened loan application to its loan origination software. The new "short app" was developed to easily initiate the loan process and/or create a home equity line of credit, the company said, adding, "Rather than struggling with the complex 1003 form, employees untrained in the mortgage process can quickly and simply create a mortgage application using OpenClose's short app."For info: www.openclose.com.Chevron West Selects CUnifyGLASTONBURY, Conn.-Open Solutions reported that Chevron West Credit Union has upgraded its core processing system to Open Solutions' CUnify. The Woods Cross, Utah-based CCU serves more than 6,000 members. CUnify's automated processing streamlines operational tasks and increases back office efficiency while integrated target marketing helps credit unions focus on their most profitable activities, the company said. In addition, CWCU also plans to implement Open Solutions' online banking solution, DNAweb, as well as its telephony solution, DNAvoice.For info: www.opensolutions.com.
November 21 -
SPARTANBURG, S.C.-Carolina Foothills FCU (CFFCU) here knew it was time to ask for IT help when it merged with nearby Community 1 CU. CFFCU, after all, is migrating to Community's core system, and Community is adopting CFFCU's managed IT services.
November 21 -
CU Launches Smart Phone AppsRome, N.Y.-AmeriCU Credit Union launched new applications for iPhone & Android users for its recently upgraded mobile banking platform. The credit union reported that 11,000 of its 115,000 members use mobile banking services, and of those 11% are Android users and 55% are iPhone users. The new apps are also integrated with smart phone GPS, which locates AmeriCU's financial centers and ATMs within the closest proximity. Links can be found at www.AmeriCU.org.iPad Giveaway Boosts E-StatementsHas art, Community First iPad.jpgOTTUMWA, Iowa-The chance to win a new iPad2 for switching from printed statements to e-statements, encouraged more than 1,300 Community 1st Credit Union members to go paperless and sign up for e-statements, the CU reported. Its "Go Paperless & Win an iPad2" campaign, which kicked off the last week of August and went through the end of October, increased the 46,000-member credit union's e-statement enrollments by 2.5%.SECU Adds Text BankingLINTHICUM, Md.-SECU here has enhanced its mobile banking offerings and now offers Text Banking and an iPhone app for Mobile Banking, along with Mobile Deposit for iPhones and iPads. The credit union said it is preparing to release Android and BlackBerry apps with Mobile Deposit soon.For info: www.secumd.org/mobile.Xtreme Bank MakeoverEL SEGUNDO, Calif.-Xceed Financial FCU has rolled out what it is calling "Extreme Makeover: Online Banking Edition." "The all-new online financial resource provides members with advanced financial management and budgeting tools, along with traditional online banking functions that have been made more flexible and easier to use," the credit union said. The enhanced options include the ability for members to include cash transactions and accounts from other financial institutions.Member education has included a series of Extreme Makeover-themed member emails, standard mail, in-branch marketing materials, and web-based promotions.Downloads Track UpgradeHas art, MCU Android.jpgSAN JOSE, Calif. Meriwest Credit Union reported that its members performed more than 2,500 downloads to upgrade or install a new version of the Meriwest Mobile Banking application on both the iPhone and Android platforms. The upgraded versions provide enhanced usability, more detail in transaction histories and access to built-in financial tools, the credit union said.
November 21 -
FAIRFAX, Va. – People love their smart phones — almost literally — which is helping to make mobile banking a big hit at Apple Federal and Eastman credit unions.
November 21 -
TUKWILA, Wash.-Bank customers who want to become credit union members may give up when they try to switch their electronic payments.
November 21 -
WARREN, N.J.-Google Wallet and its rivals are coming soon to bank customers' mobile phones-but it turns out the vast majority of those customers couldn't care less.
November 21 -
CHARLESTON, W.Va.-No matter where CFO Dan McGowan goes, he takes his business intelligence tools with him when he sets out to turn around a CU.
November 21 -
WASHINGTON-Credit union leaders called on Congress last week to amend required disclosures at ATMs, eliminate annual privacy notices required for members and reduce financial reporting for small credit unions in the next round of regulatory relief currently being drafted.
November 21 -
WASHINGTON-Checking accounts are growing at five times the rate of CU membership, indicating that more members are making the credit union their PFI.
November 21 -
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As one of the country's leading providers of mystery shopping services to credit unions, I'd like to refute several misrepresentations contained in a report comparing phone satisfaction surveys to mystery shopping.
November 21
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There is one universal truth when it comes to social media, and conveniently, it can be expressed in fewer than 140 characters: Everyone thinks everyone else has it figured out.
November 21
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Congratulations to Stan Hollen and Company at CO-OP Financial Services for understanding that credit unions actually do compete with banks for the hearts and minds of Americans.
November 21
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Thank you to Frank J. Diekmann for jumping up and down and hitting us member credit unions over the head on charter conversions to mutual savings bank charters. This is not about the affairs of other credit unions. It is about the integrity of the credit union name.
November 21
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It's an involved decision process, but now that you're ready to choose a technology solution for your credit union, the process is over. Or is it? Here are five factors to consider.
November 21
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LEAGUE CITY, Texas – Associated CU has implemented CUTEK’s accounting closing solution that walks credit union employees through the account closing process with outgoing members.
November 20 -
FORT WAYNE, Ind. – A man and woman brought along their two-year-old child during a foiled robbery at Freedom Financial FCU Friday morning, according to police.
November 20 -
VANCOUVER, Wash. -- Columbia CU and seven Rotary Clubs in Clark County joined together to provide 6,000 dictionaries to Clark County third graders as part of Rotary International’s focus on literacy.
November 20 -
PORTLAND, Me. — Eight nonprofit organizations from southern Maine were presented with grants totaling $25,000 tonight at Town and Country FCU’s Better Neighbors awards ceremony.
November 20


