INDIANAPOLIS—Indiana Members Credit Union is calling through the cloud after deploying a hosted, Internet Protocol telephone application—and has cut about 30% from monthly costs.

BOSTON-Two new studies suggest several trends are at work in credit union core processing.

NEW YORK-While mobile banking is getting much of the media and product development attention, there's a quieter channel change going on that's received little attention -the growth in online banking.

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OCEANSIDE, Calif.-Members at Pacific Marine CU here were sometimes locked out of their accounts for weeks if they forgot their account information.

Credit unions interviewed for this story say the number of chat sessions is about 3% of the telephone calls they get from members. Yet CIOs say they swear by chat.

Invest In America Named Wegner Winner

Brian Therrien, CFO for Holy Rosary CU, Rochester, N.H., was elected to chair the steering committee for the New England Financial Executives Council.

MADISON, Wis.-CUNA Mutual's chief economist, Dave Colby, has a new name for his economic forecast: "protracted malaise."

One CEO recently offered some observations and insights into the credit union business and the reason for being that are among the most eloquent I have heard and are worthy of your attention.

A recent op-ed in American Banker came to shocking conclusions about the future of the credit union industry. Here's where it's wrong.

If the cooperative model continues to be under-exploited by credit unions, we risk being marginalized in the marketplace. The key is to establish a regulatory environment that supports collaboration. Here are five strategies and additional ideas for doing just that.

ALBUQUERQUE, N.M.–Local real estate developer Vincent J. Garcia, 59, on Friday pleaded guilty to committing bank fraud in the amount of $365,677 under a plea agreement with the United States Attorney’s Office.

AUSTIN, Texas – Online banking solution provider Jwaala and payments solution provider eWise said they have partnered to offer a new online payment alternative for CU members, merchants and billers.

TALLAHASSEE, Fla. – Credit unions that are members of Member Business Solutions, a CUSO of Southeast Corporate, now will have access to research from Barlow Research Associates, Inc., related to the financial behaviors of small businesses.

SAN FRANCISCO – Actions taken by the Arizona Department of Insurance to place PMI Mortgage Insurance under supervision will not have any affect on CMG Mortgage Insurance Company or its clients, CUNA Mutual Group said in a released statement.

WASHINGTON – The FDIC shuttered three more banks on Friday, bringing to 68 the number of banks closed in 2012.

NEW YORK – Members of $8.5-million St. Vincent’s Employees FCU has approved a merger in which it will be absorbed by McGraw-Hill Federal Credit Union.

BLUE BELL, Penn. – Norristown Bell Credit Union here has created a short-term, interest-only loan to help some of the 45,000 Verizon employees who currently are on strike.