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Market Intelligence:
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  • Growth strategies
    What Gets Measured: Tracking ROI for Marketing Campaigns

    Credit unions frequently struggle with monitoring and measuring the real success of a marketing campaign, so Financial Center First CU set out to solve that common problem.

    By Marian Raab
    November 27
  • Career moves
    Philosophy in Action: How First Tech Increased its Give Back

    First Tech FCU tapped its industry and vendor contacts – as well as its employees and members – to raise more than $1 million for CU4Kids.

    By Marian Raab
    November 27
  • Growth strategies
    Wanted: Innovations with Real-World Results

    CU Journal's annual awards program features strategies with a proven track record of boosting the bottom line.

    freeman-lisa-2016-250.jpg
    By Lisa Freeman
    Former Editor in Chief
    November 27
  • Technology
    Revamped Site Boosts Consumer Loan Applications by 42%

    Creating a more responsive, intuitive site that connected to Tech CU's rebranding efforts helped drive online lending volume.

    By Marian Raab
    November 27
  • Lending
    Abilene Teachers' Lending Promo Generates 3,000% ROI

    You read that number right. Learn how the $418 million credit union crafted this successful auto loan campaign aimed at millennials.

    By Marian Raab
    November 27
  • Growth strategies
    Multi-Purpose Email Platform Saves CU $10,000 Monthly

    The cost-saving measure also is helping the credit union attract tech-savvy and green-thinking members.

    By Marian Raab
    November 27
  • Technology
    How to Get the Most Out of Converting to a New Core Processor

    Desert Schools FCU has a message for other credit unions undergoing a core conversion: "Use a system how it's designed. Don't try to make it look like your old system."

    By Marian Raab
    November 27
  • Growth strategies
    Taking the Annual Report from Being a Snore to Give Me More

    It's not easy making an annual report interesting as well as digestible to members, but First Tech Federal Credit Union may have found a way.

    By Marian Raab
    November 27
  • Technology
    Biometrics Speed up In-Branch Authentication by Whopping 93%

    In an effort to find a faster, easier and more secure way to authenticate members in branches, Gesa Credit Union installed some new technology in its three busiest ones late last year.

    By Marian Raab
    November 27
  • Growth strategies
    We've Got to Start Meeting Like This

    A new take on project management has led to a 40% reduction in meeting hours and labor costs associated with major projects.

    By Marian Raab
    November 27
  • Growth strategies
    Cutting the Fat, Not Member Service

    Sun Community FCU created a cost-savings plan in-house, using a portion of the savings to fund bonuses for team members who generated the ideas behind the expense reduction measures taken.

    By Marian Raab
    November 27
  • Technology
    Cross-Functional Approach to Core Conversion Helps Turn the Tide

    Vibrant CU synchronized its conversion to a new core processing solution with a rebranding effort to shore up a CU that had been losing members, loans and deposits.

    By Marian Raab
    November 27
  • Technology
    Going Beyond Spreadsheets Leads to Deeper Dive in Financial Reporting

    Eliminating one-off spreadsheets has helped Westerra CU greatly improve its financial reporting, reducing the time to produce the reports and generating more in-depth analysis.

    By Marian Raab
    November 27
  • Growth strategies
    12th Annual Best Practices Award Winners: Innovations on Tap

    Looking for tried-and-true strategies that yield serious results? Look no further than CU Journal's Best Practices Awards featuring great ideas that have been tested in the real world with proven value.

    November 27
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  • Growth strategies
    'The Antithesis of Black Friday'

    How some credit unions are staying true to the movement's roots by promoting thrift and saving instead of spending.

    Aaron Passman is editor of Credit Union Journal
    By Aaron Passman
    Editor
    November 24
  • Career moves
    What CUs Can Be Thankful For This Year

    It’s the time of year to give thanks, and some of the things credit unions are grateful for this year include continued gains in membership and loan growth, a rare alliance between CUNA and NAFCU, Wells Fargo’s misfortunes (and their potential to drive more consumers to credit unions) and, most notably, the prospect of regulatory relief under President-elect Donald Trump. Here are just a few things the movement might be celebrating this Thanksgiving.

    November 23
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  • Growth strategies
    Sussex County FCU Rebrands As Part of Expansion Efforts

    Now known as Tidemark FCU, the Delaware-based credit union changed its name as part of its expansion into Maryland.

    By Palash Ghosh
    November 23
  • CUJ content
    Savers, Crusaders and Fundraisers: CUs in the Community

    Here’s a look at how credit unions continue to give back to the communities they serve.

    November 23
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  • Compliance
    NCUA Revises Call Report Deadlines for 2017

    Reports will be due on the final Sunday of the month following the end of each quarter.

    By Joseph Kellard
    November 23
  • Compliance
    Judge Blocks Overtime Bill Opposed by CUs

    A rule set to go into effect Dec. 1 would have made millions more Americans eligible for overtime pay, but many CU advocates opposed the rule out of a belief that it would increase the regulatory burden.

    Aaron Passman is editor of Credit Union Journal
    By Aaron Passman
    Editor
    November 22
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23RD ANNUAL THE MOST POWERFUL WOMEN IN BANKING

Meet The Most Powerful Women in Banking 2025, our annual ranking of the executives at the pinnacle of the industry.

ABM1025_Cover.jpg

Download the American Banker app

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© 2026 Arizent. All rights reserved.
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© 2026 Arizent. All rights reserved.