Customer service

Infographic Bridging the gap to identity trust: Outsmarting fraudsters in a digital world

Troubled times breed sophisticated fraudsters. The 2020 quarantine caused online sales to spike, resulting in an acceleration of digital fraud. Download this infographic to learn more.

Sponsor Content from Equifax
Account Protector: Keep fraudsters out—and trust intact—with account takeover protection

Account Protector provides a complete solution designed to identify legitimate customers and prevent fraudulent human login attempts.

Partner Insights from Akamai Technologies
Deliver a Frictionless Customer Experience with DocuSign Notary

With customer trust and security at stake, notarizations are essential to safeguard the authenticity and integrity of important documents, but the process is often tedious and time-consuming.

Partner Insights from DocuSign
Get the full picture of your customers with Alloy: A complete identity decisioning platform

Alloy is the Identity Decisioning Platform that helps banks and fintech companies automate their decisions, approve more good customers and outmaneuver fraud. Alloy powers top 20 banks and the biggest name in fintech

Partner Insights from Alloy
BankThink Smaller banks should know their strengths and play to them

Community banks don’t need to match the biggest banks’ digital offerings or advertising budgets. Where they can compete, and win, is by delivering more personalized service.

October 27

Dave Martin
To Restore Trust and Reach More Customers, FIs Should Brand Their Calls

As the current pandemic has continued to curtail branch traffic and consumers have adopted new digital channels, the importance of the traditional voice channel has taken on added weight. Technology to brand calls improves the customer experience and drives business results.

Sponsored by Hiya
Report Identity and fraud trends report: Synthetic identity fraud

This new quarterly report will help organizations better protect against fraud threats by exposing the top trends we’re seeing in the market.

Sponsor content from Equifax
Infographic Hidden Identity: Mitigating Fraud in the New Digital Age

This infographic from Equifax unearths the new trends in digital fraud, and shows how businesses can help prevent online fraud schemes without impacting their customers' experience.

Sponsor Content from Equifax
White Paper White Paper Identity Trust — Your frontline defense in the battle against fraud

By assigning identity trust in real-time, at every digital touchpoint, organizations can verify the identity behind online transactions, account creations and logins, in split seconds. Read more.

Sponsor Content from Equifax
Fintech

Microsoft backs startup that helps fight fake online images

Truepic, which helps companies like banks and insurers fight fraud by verifying images, raised $26 million in a funding round led by Microsoft’s M12 venture capital arm.

September 14