Data strategy

The bank uses machine learning to customize content in real time on its website for every user, based on their behavior during their session.

Readers sound off an attempt to block prepaid regulations, threats to consumer privacy, FSOC’s political bent, the proper use for SARs, and more.

With the reversal of Obama-era rules requiring user consent for data collection, it is more important than ever for U.S. banks and fintechs to demonstrate a robust and consistent approach to data privacy.

Munich-based digital bank technology provider Fidor and Token Inc. have signed a memorandum of understanding to develop services enabling banks to control the way they share data with third parties.

Transaction records reveal a lot about consumers that can go a long way toward building marketing campaigns that keeps them coming back.

Issuers and merchants aren't collaborating enough on resolving disputes and managing bad charges. More transparency and collaboration will help.