Expense management

The Chicago company will close 19 branches and eliminate 150 jobs, partially reflecting changing customer preferences.

The company said the move would help it become more efficient at a time when clients are making greater use of digital channels.

The Seattle company has faced criticism from an investor over its commitment to the business, which lost money in the first quarter.

The Louisiana company has vowed to meaningfully improve investor returns and efficiency over the next two years.

Investing in technology has been an important focus for banks. But big questions remain about these investments, including how best to pay for them.

The North Carolina company's efforts to contain expenses made up for a marginal increase in revenue.

The Alabama company, as part of an efficiency effort, is streamlining its organizational structure and creating a division focused on community engagement.

A debate is brewing about whether rising rates mean banks must pay more to hold onto deposits from city and county governments — and whether they are worth it. Some would say no question on both counts, while others say it all depends on the financial strategy of the client and how badly the bank needs that client.

The bank will spend an additional $1.4 billion on technology in 2018 to gain share and boost efficiency, executives said Tuesday. But they were peppered with questions about whether the big investment will yield a big financial return down the road.

A mix of tax sweeteners and a lower cost of living has prompted banks such as MUFG Americas, Northern Trust and Bank of the West to locate corporate-level jobs in Phoenix and surrounding areas.