Loyalty and rewards

JPMorgan Chase & Co. will soon kick off a cash-back incentive for credit card customers who pay with a mobile wallet, and it doesn’t matter if the transaction is handled by its proprietary Chase Pay platform or Apple Pay, Android Pay or Samsung Pay.

More retailers are accepting mobile wallets, but few agree on what that entails. Many stores are coming up with their own wallets by building on past successes or burying payments deep under the surface of their mobile channel.

Apple’s acquisition of Shazam demonstrates the potential for Shazam’s technology to do so much more than identify pop songs playing over a store's speakers.

Chase Pay was years in the making, and it's still finding new ways to reach its intended audience. On the surface it seems like a simple QR code-based mobile wallet, but underneath it's far more complex.

After years of watching shoppers flit from store to store in search of the biggest deals, U.S. retailers are hoping their attempts at building some loyalty will finally pay off this holiday season.

U.K. startup Flux has signed up a few banks for its platform that delivers real-time receipts to mobile banking apps. The problem is that few retailers are interested, and experts say that’s not likely to change any time soon.

HSBC Bank USA is the latest to issue a credit card made of metal, designed for affluent customers who travel often.

What members saw as a confusing inconvenience now is quick and easy, and applications are soaring.

Macy's is not alone, as more companies find success after upgrading loyalty programs, writes Tom Caporaso, CEO of Clarus Commerce.

Discover joined Apple Pay nearly a year after the mobile wallet came to market, so it has some catching up to do if it wants to be the top-of-wallet choice. Its new in-app rewards feature may give it the visibility it needs.