Marketing

Customer outreach is far from the actual core function of bank marketers: producing bottom-line results.

Contextual commerce is the next big thing in retail as the payments transaction slides to the background. But it relies on building sophisticated consumer relationships.

Community banks should jump at the chance to show consumers and policymakers how different they are from big banks.

Changes in the housing market are creating new opportunities and challenges for credit unions, including how they market themselves to potential borrowers.

Load times, architecture and keywords are important to a functional bank website. But marketing the brand – via content and graphics – is just as important to wooing new customers and retaining existing ones.

While most ads for the big game are shrouded in secrecy, the credit union unveiled three spots and asked the public to choose which one should run Sunday.

The ad tech industry is so fraught with misleading and deceptive data that it's difficult for marketers to make smart advertising choices. Even the most reputable of firms spew unreliable data.

American Express spend a record amount of marketing and promotions in 2016, following Costco's departure.

Robins Financial recognizes trio of top employees, Numerica ramps up lending department and more CU professionals in the news.

Alipay's fast growth is partly attributed to the huge size of the Chinese market, but it also deploys strategies that can serve as an example for mobile wallets in other parts of the world.