Performance reports

Unity Bancorp is raking in money from holding and selling 7(a) loans, but don't expect the bank to extend its operations beyond New Jersey and New York. Management learned that lesson the hard way during the financial crisis.

Consistent marketing doesn't mean your offer gets better with each try, but it increases the odds of making a pitch when your customers are actually listening.

The Federal Deposit Insurance Corp. is raising concerns about potential spillover effects from depressed oil prices even as banks had sounded more optimistic. Tougher capital requirements for energy lenders could be on the horizon.

What was true in the late 1700s, the 1970s and the 1980s is still true today: bank customers want to interact with real-life people when managing finances.

Chemung Financial in Elmira, N.Y., is calling for a do-over less than two weeks after releasing its second-quarter results.

Old National in Evansville, Ind., reported higher quarterly profit due to securities gains and loan growth tied to its purchase of Anchor BanCorp Wisconsin.

While some institutions find it sensible to appoint chief operating officers to assist the CEO or as part of a succession plan, many others increasingly choose to go without a COO.

As chief operating officers see their roles altered through industry consolidation, they are also taking the lead of implementing banks' technological and strategic overhauls.

Provident Financial Services in Iselin, N.J., reported relatively flat quarterly results as lower fees offset loan growth.

Carver Bancorp in New York is dealing with a new set of challenges just months after being released from a longstanding enforcement order. The company’s woes highlight the challenges for banks with narrowly constrained business models.

Columbia Banking System in Tacoma, Wash., reported higher quarterly profits that reflected increased lending.

TFS Financial in Cleveland posted a double-digit profit increase in the quarter that ended June 30 thanks to a combination of improved credit quality and lower expenses.

Iberiabank in Lafayette, La., neutralized the energy issues common to Gulf region lenders these days with a one-two punch of stronger fee income and robust, more profitable lending.

Multiple acquisitions weighed down quarterly profit at TowneBank in Suffolk, Va.

Royal Bank of Canada ousted Toronto-Dominion Bank from the top spot in a J.D. Power consumer banking satisfaction ranking for the first time, ending a decade-long winning streak for the country's second-largest lender by assets.

Banks can borrow some of the best practices from mobile-first fintech firms in order to compete with startups for millennials.

Quarterly profit at CIT Group plunged after the in Livingston, N.J., company recorded $167 million in charges tied to its discontinued reverse-mortgage servicing unit.

Fifth Third Bancorp in Cincinnati on Thursday reported higher quarterly profit driven by an increase in construction loans.

First Citizens BancShares in Raleigh, N.C., reported higher quarterly profit that reflected a couple of one-time gains.

United Community Banks in Blairsville, Ga., reported higher quarterly gains spurred by fee revenue.