Practice and client management

Retaining the servicing remains critical according to Shannon VanSickler, VP-credit union channel for United Guaranty Corporation.

PORTSMOUTH, N.H. – Northeast CU is launching the SaveUp pilot program, a free rewards program for saving money and reducing debt, which rewards people with prizes for engaging in positive financial activities.

VENTURA, Calif. – Ventura County CU plans to help members refinance loans and seek lower-cost solutions in a goal to save members $5 million in 2012.

A list of the "Texas 12".

RALEIGH, N.C. – State Employees’ CU, which added $3.2 million in savings during last year’s North Carolina Financial Literacy for Youth Month, is hoping to top that amount this year with help from a new super hero during National Credit Union Youth Week, April 23-27.

BRAINTREE, Mass. – Tremont CU, which serves residents of greater Boston and more than 200 select groups, was approved by the Massachusetts Department of Banking to add more than 100,000 members of the Massachusetts Fisherman’s Partnership Inc., which consists of 20 subsidiary member organizations.

BOSTON – Mass Bay CU, a 76-year-old credit union originally chartered to serve the Boston Elevated Train Co., then the Massachusetts Bay Transit Authority, was approved by state regulators to serve a board swath covering 1.5 million people surrounding Boston, in Suffolk and Norfolk counties.

ABERDEEN, Md. – Aberdeen Proving Ground FCU paid two members $100 Visa gift cards as part of its “Refer a Friend” contest.

CHATSWORTH, Calif. – Premier America CU has signed with SaveDaily to offer its members the ability to invest in the company’s proprietary mutual fund program.

BEL AIR, Md. – Freedom FCU has signed with the Harford County Education Association to provide financial services and benefits for the local teachers union’s 2,070 members.

TOLLAND, Conn. — More than nine-in-10 members who visit their credit union's website immediately go to online banking or bill pay.

HARRISBURG, Penn. – Pennsylvania State Employees CU, which has been providing its checking account members with free FICO credit scores the past two years, will be offering the popular service over its mobile banking channels within the next two weeks.

CHANTILLY, Va. – Justice FCU, the credit union serving the U.S. Department of Justice, announced plans to open branches in Chicago and Miami in an effort to live up to its motto, “Serving Justice Across the Nation.”

Wendy Lokken, CEO of Lasertec, believes it is more important than ever for credit unions to 'go green' by utilizing all-electronic marketing.

David Foss, President of ProfitStars, is concerned that while more credit unions are choosing to spend money, the investments being made are not all driving the bottom line.

Against the backdrop of improving ratios, Sam Kilmer sees a bottom-line opportunity from investments in loan origination and member relationship management systems.

Credit unions are seeing the economic value of investing in advanced currency, check and coin processing technologies as a way to boost their bottom lines.

There isn't a better way to drive the bottom line today than member business lending, as long as you do it carefully and with the right resources.

Investments in real-time fraud management tools are seeing a strong payback, according to CO-OP Financial Services.

More credit unions are now placing their branding on existing ATMs to extend their reach without investing in new machines.