Retailers

For their own sake, GrubHub and Uber should have purchased Caviar when Square reportedly offered it to them for sale in 2016. Instead, they now have a competitor who’s looking to eat their lunch in the restaurant delivery business.

Tailoring company objectives to customers’ changing expectations is no longer a choice. Customer loyalty programs are not just the source of bringing repeated business but also the determinant of the future key players across all industries, writes Donika Kraeva, Communications Manager at Dentacoin Foundation, Netherlands.

While many financial institutions are leery of sales goals after the Wells Fargo cross-selling scandal, they shouldn’t overcorrect.

Starbucks Corp. is joining forces with Alibaba Group Holding Ltd. to begin delivering its drinks and baked goods in China, rolling out an effort to stave off competitors and turn around sales in the country.

Contactless payments have simplified the checkout experience around the world, allowing customers to get on with their lives a bit quicker with a simple tap of a contactless-enabled card, phone or device, writes Dan Sanford, vice president of consumer products at Visa.

The larger the business grows, the more difficult and time-consuming it will be to make the fundamental changes required, according to Justin Shipe, vice president of information security for CardConnect, and Aaron Largent, director of infrastructure for CardConnect.

The U.K.’s Food Standard Agency completed its first successful blockchain pilot this month, with plans to expand the test in August.

Paying international suppliers through a bank portal is a painful, expensive process that creates unnecessary friction for burgeoning cross-border trade. There are better fintech alternatives, writes Karla Friede, CEO of Nvoicepay.

Kroger Co., the largest U.S. supermarket chain, said a California subsidiary will stop accepting Visa credit cards beginning next month in a dispute over swipe fees.

Merchants looking at third-party fraud services should also for detailed information regarding their modus operandi and results, including the steps they take to protect clients' data, according to Bernardo Lustosa, co-founder and COO of ClearSale.