1st Advantage Federal Credit Union interviews online members as they log-out of Internet banking, resulting in sales rates that put direct mail and other homebanking marketing to shame.

Financial institutions are not adequately promoting their mobile banking offerings, according to ath Power Consulting, a provider of financial services research and customer experience strategy development.

Stanford FCU wins the hearts of its "best" members with a trove of custom-built small business products and services-and a vibrant consumer mobile channel that business members seem to love, according to SVP and CIO Jim Phillips.

Using smartphones to make financial transactions will be a normal part of everyday life by 2020, new research suggests.

Expect to see enhanced small business tools when Stanford FCU launches a new website in July, said Jim Phillips, SVP and CIO at the $1.4-billion organization.

The regulatory nightmare simply gets worse for the nation’s debt collectors. That is, if they can even fall asleep to endure those bad dreams. We can’t blame them if instead of counting sheep, they lie awake worrying about complying with new regulations.

Recognizing that younger consumers are not as tied to their personal computers because of smartphones, Conestoga Bank of Chester Springs, Pa., is integrating mobile banking directly to its core system.

KETTERING, Ohio – Day Air CU will install eDOC Innovations’ DocLogic Suite for automated electronic document processing, eSignature and workflow management.

BAKERSFIELD, Calif. – Kern FCU has signed with TRC Interactive to implement the company’s First Line of Defense – Fraud Detection and Loss Prevention Challenge, an online exercise to keep staff focused on the latest frauds.

DALLAS – Catalyst Corporate FCU filed a preemptive suit in federal court yesterday against a local patent troll that has threatened to sue the $4 billion corporate credit union on behalf of an anonymous patent holder for patent infringement on electronic processing technologies.

If Barclays Bank PLC can convince its Visa cardholders that slapping a small sticker on their mobile phones won’t ruin the handset’s appearance, it may be on to something with its newest mobile-payment venture.

Correction: An earlier version of this story used information from the wrong quarter.

ANCHORAGE, Alaska – Denali Alaskan FCU said this morning it signed with Diebold to replace its fleet of 48 ATMs with the company’s Opteva advanced technology machines.

Merchants using ZenCart, an open-source shopping cart, now may accept OpenCuro payments under a deal the two companies announced April 17.

Most loan types through March saw decreases in default rates for the third consecutive month, according to S&P/Experian Consumer Credit Default Indices released Thursday. The bank card category was a notable exception to the drops.

TACOMA, Wash. – KBR CU has implemented Sharetec’s core processing system.

ABERDEEN, Wash. – Great NorthWest FCU has signed with eDOC Innovations to implement the company’s ProDoc Receipts for electronic receipt processing.

GREENWOOD VILLAGE, Colo. – Bellco CU has launched CO-OP Financial Services’ My Deposit remote check deposit for iPhone and Android phones.

ATLANTA – Credit bureau Equifax rolled out a new data mining product yesterday called B2B Marketing Compass, a marketing analytics system that allows organizations to define the ideal customer profile and identify hidden market and wallet share.

SAN DIEGO – In the latest dust-up over new financial technology, Mitek Systems responded to a patent infringement suit filed against it by USAA over remote deposit capture technology by filing its own patent suit against the Texas insurance company.