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MONETT, Mo. – Jack Henry & Associates announced the general availability of BIG Rewards, customizable customer rewards and loyalty solution available through a strategic alliance with Saylent Technologies.

BROOKFIELD, Wis. – Fiserv said yesterday it has signed with Mitek Systems to market the company’s Mobile Deposit application that enables customers to deposit their personal or business checks using a cell phone camera.

ROCHESTER, N.Y. – ESL FCU said yesterday it has agreed to implement TraceSecurity’s Compliance Manager.

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PHILADELPHIA – Philadelphia FCU said it has implemented Integrated Media Management’s TotalAtlasWeb to offer members the 24/7 convenience of retrieving and signing documents securely via an online channel.

ATLANTA – SecureWorks, which has been in the forefront of detecting new malware plaguing credit unions, has obtained $31.5 million in new funding.

This week's special report explores a variety of IT trends, including: using Twitter to launch collaborative campaigns, how one CU built its own forecasting tool for setting sales goals, electronic loan modifications and much more.

BATON ROUGE, La. — Whether deploying high-tech data theft methods or something as low-tech as dressing up as a fire marshal, one company says it was able to penetrate more than nine in 10 of the CUs and banks it targeted.

OKLAHOMA CITY, Okla. — Microsoft Vista is a "disaster" and a "nightmare," according to some credit unions, who say they are either holding their breath for Windows 7, sticking with Windows XP - or exploring the world of operating systems (OS) beyond Microsoft.

DENVER — Loan modifications are completed in five days when signed electronically at Bellco CU here — perhaps saving 50% of the costs associated with paper-based execution.

LATHRUP VILLAGE, Mich. — To drive deeper member relationships and gain deposits from competitors, Michigan First CU has upgraded its home banking system with several new features — one of which allows members to access their accounts at other financials within the online banking interface.

SPOKANE, Wash. — Spokane Teachers CU rarely goes back to the drawing board when it builds new business applications — the CU's web business forms are now brought to life in visualization software, shoring up upfront investments and easing frustration for staff.

LAS VEGAS — An around-the-clock, full-service call center has markedly increased sales and membership while cutting expenses at two credit unions.

WASHINGTON-One year after introducing its The Complete Credit Union Solution DNA release, Open Solutions reporting that 112 credit unions have now moved to the solution.

WEST LAFAYETTE, Ind. — Purdue Employees FCU here can set precise sales goals — and stick to them — in this unpredictable economy, thanks to a sales reporting and forecasting tool it built last year.

WINSTON-SALEM, N.C. — Twitter is where credit unions now "tweetup": they meet online and work together to launch new projects, including the well-known "What Are You Saving For?" (WAYSF) campaign launched last year by Members CU here.