MARIETTA, Ga. - Members log in to online accounts from work. They log in from PDAs in rush-hour traffic. They log in at home. And they log in from Kalamazoo, Timbuktu, Guangzhou-and Baghdad, too.

SURREY, B.C. - Coast Capital Savings' website has a star attraction. And her name is Julie.

SCOTTSDALE, Ariz. - The east side of Phoenix might as well be Mars for members who live on the west side.

AUSTIN, Texas - Amplify FCU here has turned Internet banking up a notch with a credit-union owned, web-based money management tool called MoneyTracker, upstaging the much-anticipated release this month of a similar tool by Intuit, called FinanceWorks.

PLEASANTON, Calif. - Several credit unions are reporting they are moving their homebanking, security and networking business to a company that may be new to many within CUs-PM Systems Corp. (PMSC) in Chapin, S.C.

OLYMPIA, Wash. - Mobile banking is both "what's hot" and "what's not" in financial services.

KENSINGTON, Md. - Credit unions are getting better at preventing outsiders from compromising data, but the next challenge is to keep insiders from doing the same, especially via e-mail.

LAKE JACKSON, Texas - Close your eyes and put your finger on the map.

TAMPA, Fla. - Credit unions raring to build business with commercial loans may still trip over their own core systems.

LOS ANGELES - Los Angeles Firemen's Credit Union here is the nation's second CU to develop and sell a tool that allows members to deposit checks from their home computers, reflecting the industry's mass movement to offer personal deposit services online.

CUISPA IT Risk Summit Set

LAS VEGAS - Increasingly, measuring "member satisfaction" is becoming Old School. While still important, how a credit union integrates what it learns in getting member satisfaction feedback into its operations, product offerings and member interaction is where the emerging focus is, according to several analysts.

READER QUESTION

GLASTONBURY, Conn. - Open Solutions, Inc. has acquired Securian Financial Group and its subsidiary, IA Systems, Inc., which offers the StreamLend Velocity and StreamLend product line.

KETCHIKAN, Alaska - A $33-million credit union here lends money to member businesses of all shapes and sizes-and it is crediting a documentation system helps make the custom fit easy and compliant.

SPOKANE, Wash. - Meet the newly-formed OBDC, six credit unions with a mission: dream up the perfect online banking platform.

ATLANTA - Mobile banking, the accessing of accounts via mobile telecommunications devices, is still seen as a secondary or emergency method of conducting banking, according to a new study.

GalaxyPlus Offers the Hero's Handbook

AVONDALE, Ariz. - One company is claiming that phishers simply can't steal passwords from credit unions protected by its new authentication technology.

FORT WORTH, Texas - A member snaps back when a contact center agent offers her life insurance (again). Or, a contact center agent raises his voice when a member calls to complain about online account access.