Effective AI adoption in banking with a machine first approach for business transformations

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AI adoption in the banking and financial services industry is still revolving around point solutions to solve specific business problems. For a successful AI enabled transformation, we need to re-imagine the business value chain through the lens of human machine interplay.

In this exclusive interview, Kishore Banavar, Global Head, BFSI Technology Advisory Group, Tata Consultancy Services discusses:

· How the adoption of AI in BFSI firms can help meet strategic objectives like enhancing customer experience, cost and efficiency optimization
· A recommended adoption approach that takes into account how humans and machines can complement each other
· What banks and FSIs should consider to implement a successful AI business transformation

Watch the video now.

For more information on this topic, check out Tata Consultancy Services white paper.