Why is Innovation so Important to Banking?

The pandemic has been an inflection point for the future of banking. The importance of innovation and developing new solutions that take advantage of data, advanced analytics, digital technologies and new delivery platforms has never been more critical in the banking industry as in the past year.

In this exclusive interview, V. Ramanathan CTO of BFSI at TCS discusses:

· What does innovation really mean to banking and why is it important?
· What are some of the impediments to innovation and how can the best outcomes be realized?
· How has customer expectations played a role in digital transformation and innovation?

WATCH NOW