From mass marketing fraud, to romance and work-from-home scams, and Business Email Compromise, savvy fraudsters are targeting your customers with a variety of illicit tactics — and inflicting millions of dollars in losses. Join Josh McCarthy of Verafin as he discusses the potential reputational and financial risks to your institution and outlines best practices to protect your customers from the devastating emotional and financial effects of fraud scams.
Highlights of this presentation:
- Walk-through of real-life cases of fraud scams perpetrated across multiple channels.
- Red flags for common scams scenarios targeting customers.
- Best practices for loss prevention and investigation strategies.
- BSA compliance requirements for fraud and Suspicious Activity Reporting.