Customer centricity is a popular phrase these days. For a financial institution, what does it take to truly put the customer at the heart of a business model, an app, or a product?

This webcast will share the story of one financial institution that has made strides toward customer centricity and the technologies that made the effort possible.

In this webcast, financial institution product leaders, technologists and digital banking leaders will learn about:
-Modern best practices for achieving customer centricity

-The technologies that help and hinder a customer-driven strategy

-Where leaders in this concept are devoting their efforts

Key Speakers

Penny Crosman
(Moderator) Editor at Large American Banker