New consumer behaviors and expectations are changing today’s banking landscape. Banks are looking to use data to help them make better decisions to engage with customers. However, the data is stuck in silos and most data is inaccurate or outdated, a.k.a Dirty Data. Banks need to leverage AI to develop an enterprise view of the customer to continue to deliver the optimal customer experience in the era of Digital Banking.
In this webinar, banking executives will learn how to:
· Identify data that might be stuck in silos today
· Use AI to remove any friction in customer journeys
· Deliver the optimal customer experiences in the Digital Bank